[Londoner]

I had to go to see a prospective new customer last week. Good road, detached house with two Mercs in the drive.
The owner of the house showed me round and I gave him my price which he seemed to accept and then he said something I find amazing.
He said "OK then, I will give you a try. You can clean the windows next week and if I'm satified I'll pay you"

Er no........  Thats probably how he got the big house and the two Mercs.

I have had a few customers in the past who have said they weren't happy afterwards as a way of getting out of paying but I have never had anyone say that up front before.
Clearly he fails to appreciate the subtle nature of my terms of business. The man was a foreigner so maybe thats how they treat window cleaners in his country.

[dazza]

what did you say to him?

[quantum cleaning]

we had the same last week we thought it was strange when we were cleaning the windows they wernt dirty .....but she said they had never been cleaned so we carried on made a real nice job ladder up wipe cill etc  knock on door you havent done garage ok no probs 3 windows ok done garage  ...knock knock  theres a mark on on my bedroom window  ok goes in has a look  a few spots i`ll sort that going down stairs and she replys every windows the same  by this time I know im having the  p!** taken
this job had taken an hour and 3/4  and she wanted me to go and do them all Ive never had one like it  this was a 3 million pound house they had a maid while the woman of the house (italian)  sat on her arse We know we did a good job, its just  annoys you they set out to avoid payment as I m sure she has a free clean every month by some unsuspecting WC

I told her I had another appointment so we would have to come back

there should be a name and shame section on here for people like this and bad payers!!!!

[Dean Aspects]

I take it that has been simmering in your head since he said that to you as you are only posting this now

Some people think that we are there to treat as servants and we should be greatful to them for throwing little scraps i am always polite to customers new or old but to be spoken to in that manner is something i will not accept i would make my excuses and leave telling them that other w/cers might work like that but i need paid

Dean

[quantum cleaning]

yes its true some of them look at you like dirt but they all get treated the same by us  we have one customer who is in the top 10 richest people in the country and they are very nice makes us a brew themselves not by the maid   grin and bare it and take the money

[Dean Aspects]

I clean windows for people with little to no money up to minor royals and treat them all with respect but would expect the same back and usually do but would not like to do work however small and not know if i am going to be paid their is only so much you can grin and bare

Dean

[williamx]

I have just been sacked by 1 women who said she thought the window would be better.

When I first started 3 cleans ago every window was minging, all of the white work was green and the conservtory roof, you counldn't see out off.

When I cleaned them this week, every window was sparkling, the white work was like new and you could of got sunstroke if you were in the conservatory from the clear and clean glass roof.

I don't know what else she was expecting, but in a few months her windows will be green with aglea again.

[john tomkins]

I have just been sacked by 1 women who said she thought the window would be better.

When I first started 3 cleans ago every window was minging, all of the white work was green and the conservtory roof, you counldn't see out off.

When I cleaned them this week, every window was sparkling, the white work was like new and you could of got sunstroke if you were in the conservatory from the clear and clean glass roof.

I don't know what else she was expecting, but in a few months her windows will be green with aglea again.

If it was like that on the outside it was probably the same inside and you doing a good job on the outside just showed up the insides...... some folks eh :

[dave0123]

I had one the other week.

nothing big it was just a standard very small 3 bed semi and give my price of £8.00 and she said oh ok! my last window cleaner was 3.50 and all i said was oh was he! anyway she agree's i said ok i will be round such and such a day between 1-3pm..

So this day comes and i was running slightly late ended up getting there about 3.30 but 2pm come and my phone rings she says -  are you still coming?? I really need them cleaning you are going to turn up arnt u??

So i said yes just running abit late shouldnt be long get there shes not in. She id say on phone she mite have to pic her child up fine i thought, halfway done she comes home and says o thanks.. do you want paying today?? just i havent got any the money on me.

She new i was coming that day it was a first clean...  really anoyed me it was only 8.00 but thats not the point.


Dave

[Davew]

Get it all the time - one customer moaned about the previous cleaner stealing £100 off them turns out they paid in advance and he never came back. They don't mind treating me the same though - always behind with their payments.

[Nathanael Jones]

It's the ones that "Pop out to the shop" half way through the clean, which is fine by me,.. often custies do this to go to the cash machine,.... but the ones who go out and simply don't come back,... that bugs me. It happened a few times when I'll be in the same street for a couple of hours, and they still haven't returned by the time I'm finished.