Royal mail constantly do a bad job of delivering the post, our postman delivers one side of the road one day then the other the next, that's if he even bothers to come into the village in the first place.
Another favourite is to drop mail for 2 addresses through one letterbox, leaving the residents to distribute the post for him, but he's better than the last one who used to deliver twice a week, preferring to post the mail back through the letterbox at the top of the road.
What other business gets away with such blind incompetence on a national daily basis?
I send out around 100-150 parcels a week mail order, stuff that all used to go via the post office, of which they used to manage to lose between 4 and 5% a week on average, it now all goes out via courier, the run a collection which gets here at 4pm on the dot every day, they deliver the next day, they haven't lost a parcel in the 5 months they have been doing it for me, oh, and their cheaper as well.
So, basically the Royal Mail should try to protect what they have (or indeed haven't) got before small regional companies get in on that act as well, rather than spending money on failed name changes they should look at cutting their costs to allow them to deliver the service within budget to a decent standard, as for the workers, if they don't like the terms and conditions they are employed under they can vote with their feet, there's a big world out there with other jobs going in it, all they have to do is apply for them.
Finally the unions who organise the strike action should along with royal mail be made accountable for compensating businesses who lose money through their actions, perhaps this would make them think twice before pulling their members out on strike.
