[Mrs Nicholls]

Hi
Sorry to start a new topic again

I just wanted some opinions on our key policy.

Is it fair of me to hand keys out to cleaners in the mornings and have them handed back to me by the cleaners after use in the afternoon for domestic clients who have weekly / fortnightly visits?

Or would you do things differently? Im sure it would invalidate our insurance if keys werent kept where they are supposed to be over night, and the clients trust aswell, as we state keys when not in use are locked away in the office.

i had a rant at biz partner this morning cos she said she was late for a job because she had to come over and collect keys. i cant win!

thanks and sorry for the rants, Lisa

[gmcs]

Speak to your insurance company they may cover you for overnight keys out of office. Mine does but the only person who does this is one of my cleaners who starts work at 3:30 am and I really don't want to get up just to give him the keys at that time of morning

[nick p]

hi

i drop keys of the night before clean and cleaners drop keys back after clean

cheers nick