Hi Jason,
£29.00 for a 3 pc suite, how many a week do you manage to book at that?
Wouldnt you be better charging a little more and cleaning a few less for the money at the end of the working week. Do you have any other advertising running or do you find that leaflets work alone.
Do you use Double clean on all carpets you clean?
sorry if i seem nosey im just interested to see how other carpet cleaners work!
Kind regards Mark. 
I won't beat about the bush - the majority of my customers (over 90%) are muslims and we all know how "careful" they are with their money. It wouldn't be a case of me putting my prices up and getting less work it would be a case of me putting my prices up and getting no work at all. I think they'd rather I slaughtered their first born child than charge them an extra tenner. And also as a community they're like the Borg off Star Trek - if they think I've done a bad job/ overcharged or undercharged one of them the rest of them know within hours! I learned this early on and now use it to my advantage, I get a lot of recommendations. I wasn't the best carpet cleaner around when I first started (having been trained by a cowboy from Doncaster,) and I used to get a few recalls but now I can't remember the last time I had someone complain about anything.
With regards to advertising I ran an ad in the local paper for about 12 weeks and it got me about two jobs so I sacked that. I place ads in the local Urdu magazine which has a circulation of around 7,000 which is a lot less than the local paper but I get a much better response. I think that within 12 months I will be totally without advertising, I have worked hard at getting contracts doing mosques and they are the best referals you can get.
As for Double Clean, yes I use it on the majority of carpets I clean. I do have some other chemicals, one from Chemspec and another from somewhere else I can't recall, but Double Clean seems to do ok for me.
My main problem is going to come when I get my new equipment as I simply will not be able to clean a carpet for £15 using £3K of machine and I can pretty much bet any amount of money that my customers will rather pay £15 for the clean with the old £600 machine than pay £20 for a clean with a £3K machine.....
