[pylofm]

Just a little about my customers....with the exception of 1 customer (couple in their 70's) the customers that I have have shown very little intrest in how their windows are cleaned just that they want them cleaned without any fuss or bother...I think if I could clean them using moist babywipes they would not care.

They seem to be more instrested that they can pay via internet bank transfer, I clean on the day I say I clean and that I am not Turkish or Polish....a bit of an odd one, despite me being a foreinger here in Holland that is ok but not if I am Turk or a Pole...no offcence meant to anyone, this is just a pure fact.

I do not think that most people care how we clean, as Steve. K once wrote 'were just the window cleaner,once were gone, were forgotten'.

As for trad, I am now doing some windows trad as I fond some are just easier to do that way, instead of blindly using wfp for all, I now use a variation depending on the situation...as I now use the backpack/van mount/trad....it horses for courses. Best tool for the job at that time is the chosen tool.

The WFP/Trad debat is boring beyond belief...we are all window cleaners and who really cares who uses what....I have next to no work this week, yet next week I am chock'a'block and earn very good money...so who cares...it's the end result doing a good job for money...move on to the next, repeat as required....

Cheers
Dave.

[Count Phil]

Just go up your ladders and look at the windows you wfp. Like brand new windows (esp white upvc).
Good job.

[welmac]

ive always found that if you clean a window properly with WFP you dont get any problems, its when you try to rush that you get comebacks (there are the odd few exceptions however such as old wooden windows that tend to streak if your not careful).
when i set up a few years back with WFP i did think what am i doing as many of my customers didnt like it. however the majority of them wouldnt go back to traditional because they like the job it does..........but not everyones going to like it i suppose!

[nat]

you can't please all the people all the time, only some people most of the time.

it has turned into a wfp vs trad debate, personally i have never had any problems, never had people moan about the results. I had one lady once say she prefers them blade things i asked if our results were no good, she said everything was fine, results fine but she just prefered the blade.

don't know why if the result was fine but hey, can't please them all!!

[qwert]

I clean on the day I say I clean and that I am not Turkish or Polish....a bit of an odd one, despite me being a foreinger here in Holland that is ok but not if I am Turk or a Pole...no offcence meant to anyone, this is just a pure fact.

Dave

Just out of interest who did you end up living in Holland??  Wgat was the story behind that.  Tell me to *** off if you think I'm being too noisey but I find that interesting.  Any language problems.

[pylofm]

Qwert as with most things...a woman is normally behind it all as is the case with me....Language is not a problem but I do not canvass as my skills are not that good with the 'ol double dutchness' but I have to admit we grow each and every week...so not too bad...sorry to all for hijacking the thread.

Cheers
Dave.

[Clear Vision]

AAAAAAAAARRRRRRRGGGGGGGGGHHHHHHHHHHHHHHH

SHUTUP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I'm getting sick of people saying they leave bad results with wfp!!!

Today I did about 12 houses and with the lovely sun and wind they were drying very quickly which made me walk back to the start and check them.

Not one spot!!!!!! or run

Perfect. Couldn't be better.

Oh........... a post above (cant remember which one?) said it's stressful being wfp!

Stress? If you cant handle a few complaints here and there and a few leaks in the system you shouldn't be self employed or fit to run a business. Come ashore!

WFP is great in the right hands (my hands that is, after seeing beautiful results on every single window all day long)

Oh..... had a lady stop in the street today and was very interested in the system and set up. She even had a look in the back of my van to see how it worked.
Anyway I called at her house just before I came home and give them a clean. She just sent a email saying how pleased she was with the results. She couldn't believe it. Over the moon. And that was a first clean!

I can now get a first clean to come up perfect.

Trad is just as good but harder work. Thats all.

Wfp is the way forward

[Paul Coleman]

I agree with you a useless workman always blames his tools!  However by and large my job was of a reasonable standard but customers still just don't like it. I find they dislike how quick it is, and for whatever reason they dont like water covering the front of the house, I just got sick of having to explain myself to people!  Have you never found it stressful trying to convince suspicious customers?  I must just have low stress threshhold!!!

If they seem unconvinced, I just tell them that I researched it thoroughly and it cost me thousands of pounds to make the investment.  Sometimes I get them laughing.  I say words to the effect that a few customers seem to think I switched to WFP just to annoy them and that if I REALLY wanted to annoy them, I could do so far more cheaply.  Giving them a laugh sometimes wins them over but you have to select which customers you try that line on.

[mattywig]

Only 2 replies have had any negative feedback I think I will look at the latest gear on the market and give it another go.  How do you manage to get over people bak gates when they are padlocked without a ladder? That would be my biggest problem as I am 18 stone and not the most agile climber in the trade!!!!

[steve k]

carry a ladder or don`t do them...

[spotless2000]

How do you manage to get over people bak gates when they are padlocked without a ladder?

Give them a quick phone call / text the evening before.

Steve

[paul mather]

Only 2 replies have had any negative feedback I think I will look at the latest gear on the market and give it another go.  How do you manage to get over people bak gates when they are padlocked without a ladder? That would be my biggest problem as I am 18 stone and not the most agile climber in the trade!!!!

Personally I don't think you need to look at spending more money on yet more gear, you need to change your view of WFP by using it again & gaining confidence in it. If you still feel iffy about it why not book yourself on to one of the many courses available or better still, spend a couple of hours with someone & see how they work. Sure there must be someone in your area on this forum.

But don't let all that expensive gear sit in your garage, what a waste!!!!!!!!!