we work in very similar ways to lionheart, 2 man operation wfp ups trad downs, if organised and trained well it works really well. No-one is sat around doing nothing and getting paid for it, the operatives swop frequently, relieves strains and tiredness,which again is all part of H & S. Most of our domestic customers like to see dry downstairs windows. On the other side the occassional properties that we do use wfp on fully, 90% requested to extend their terms as wfp was leaving them cleaner longer! You can't argue with that either as it does! As for water issues, working this way does save water, but how much? still IF it ever came to it and people were queueing at stand pipes we would all be short of water anyway!