I tried the spot & stain remover on Saturday. Had an 80/20 light beige carpet that had a load of dog diorea on it, after removing the bulk and a fit of boaking, I applied the spotting agent worked in and waited 10/15 mins then rinsed through with fibre rinse. I was very pleased with the result, I will be getting some more, does any one no where from? The web site is not that informative. Regards Phil