[jacko]

Evening guys

Been asked too clean seagrass lounge and hall. I have a Quality Dry compound system so no problem there.

The family dog has on several occaisions used the carpet as a urinal! There are stains as a result. I qualified to client that these will unlikely be removed.

There are also 2 large blobs of candle wax on carpet - anyone know safest way to tackle this ( warm iron and towel??)

[Ken Wainwright]

Jacko

Given the risk of ringing if using chemicals to remove the wax, I'd be tempted to tread the same path as you've suggested. If there's an oily residue remianing, spotting with a volatile solvent prior to your dry powder extraction should be sufficient.

Good luck with the clean.

Safe and happy cleaning:)
Ken

[Dave Parry]

I would tell them its their fault for not training their dog properly, being clumsy enough to spill wax, and stupid to buy seagrass in the first place.  
However if you haven't got plenty of work on, I would still walk away from it.

[Harry]

I agree, walk from this one. These folks have shown by the choices they made just how unrealistic they are. I wouldn't expect them to be understanding if the end result is quite poor.  I doubt if they would turn into long term clients.  As I get older, I find myself turning down more work especially from folks that I do not expect to turn into long term customers.





 

[Jason Hedges]

Not wanting to sound stupid but what the hell does a seagrass carpet look like?  

[Dynafoam]

Jason,

This is one example of seagrass carpeting:



However the appearance can vary greatly. Many of the seagrass rugs I have seen, at first glance, look like Indian cotton/wool rugs.

John.

[Jason Hedges]

Thanks John,

Great picture, something else i've learnt from this forum.

[strakercleaning]

Jason, The picture is a close up of one of John's eyebrows but close enough

[Jason Hedges]

Ha ha  .

[Dynafoam]

Chris,

What do you mean by 'eyebrows' - I've only got one grey one and that goes from ear-to-ear - no room for a second one.

I've decided to grow it so that if I go bald I can drag it back into a pony tail  

[jacko]

Well guys - did the job - candle wax piece of cake - used hair dryer, terry towel and bone spatula. Dog urine did not shift.

Man of the house understood as pre qualified with him.
I asked him to get his dog to repeat the stain onto an off cut - i will attempt to use oxibrite. But don't hold out too much hope.

He said he will get me back soon to clean a wool carpet that has been in garage for 6 months, he is having fitted to bedroom.

Incidently job took 2.5 hours Also got a tip!

[strakercleaning]

VERY nicely handled  

[jacko]

As a result of doing this job - the guy referrred me to a home for disadvantaged children to clean verysoiled carpets including emulsion paint having been thrown around. Carpets came up beautiful (MOST of paint removed) now owner is talking about preferred service provider status with several other establishments she runs!

Incidently i use microsplitters - brilliant - but prochem specialist stain removal solutions invaluable.

[Ian Gourlay]

What did you use on the emulsion. Were they just spots or a big patch.

[jacko]

Ian

There were 3 large patches 1 foot across, and several small spashes. Chipped away carefully with bone spatula first, then used coarse 3m sanding block. Finished with Prochem solvall and citrus gel with agitation. It was a wool carpet so rinsed with prochem fibre and fabric.

[shaun_pearson]

so jacko, youve asked a customer to get his dog to p on a bit carpet........pure genius, i must  have missed that bit on my training course or is it fasttrack, maybe its one of jp's secrets. how the hell do you expect him to do it? follow the dog about with a bit of carpet and thrust it under the poor thing every time it takes a p? or maybe youve suggested he shape it into a nappy and tape it to his dog, that way he'd be sure to get it.  what happens when you come across a bit of stubborn poo? or have you already planned for that  

[Neil Gott]

The technique for inducing canine urination is to sit the animal on the carpet and let off a firework in its ear.

[shaun_pearson]

that would probably help with the s hit too

[jacko]

Shaun - the plan was to place the large off - cut in the kitchen where the dog apparently resides when owner out. As the mutt seemed quite fond of urinating on seagrass we thought there was a good chance of him performing this function. To be honest i hope he does'nt!

[ABLECLEAN]

I agree with Dave Parry and Harry.

Walk away, it is not worth the aggro there is plenty of work out there!!