[simon knight]

Had a right so-and-so today: A first-time customer for me:

Not a big or hard house to clean, a 3 bed semi, in and out. 1 hr and I'm done and think I've done a reasonable job considering the sun at the front is drying the gear almost as fast as I can blade off!

C: You seem to have missed a bit.
Me: Oh sorry love show me and I'll go over it again.
C: It's the Velux. (They are on the front where the sun is beating down).
                   
I have a look and for the life of me can't see anything too drastic. She's standing behind me and says: "That top left hand corner...it doesn't look clean."

What's happened is where I've bladed/detailed the top bit is almost unreachable without a small pair of steps so I've used my extention pole and of course it's never quite so good.

What gets me though is that this is in the attic and the room is used as a junk room....!!!

damn ME do people really think their £15 gets their tatty old windows looking like they've just been installed?

[NWH]

I do hope your not saying you done that job for £15.

[simon knight]

 
Afraid so...me and my pricing I'll ge it right one day

[NWH]

£15 for a house inside and outside!your havin a laugh mate.I do shops with 4 panes of glass and charge more than that,for a 3 bed house anywhere near where you live you`ve gotta be charging £40-£50 without a conservatory,your go out of business if your not careful.

[Davew]

Heard a snotty woman complaining about how much window cleaners earn the other day. She works in a supermarket at £6 an hour so obviously £15 an hour sounds extortionate to the uneducated. Does she stop work when the weathers bad? Does she run a van? Does she have to drive from job to job etc etc. Oh and to end it all she said she had a "proper" window cleaner (i'm wfp)

[Russell Macdonald]

Dump her mate, if she has started already she will only get worse plus far too cheap.

Macc

[Paul Coleman]

Dump her mate, if she has started already she will only get worse plus far too cheap.

Macc

Absolutely!!
A customer like that will just be a pain in the rear for evermore.  I see the job was in SW London.  I live well outside London but I would price a lot higher than that.  Maybe £15 outside only but even that could be a little low depending on the layout.

[captain lard]

For what it is worth Simon my pricing is hopeless mate  so keep trying and get a bit more adventurous  too price wise.