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paulchambers

  • Posts: 530
Went to a carpet retailer today
« on: August 23, 2004, 10:35:12 pm »
I found a carpet retailer in a warehouse is St Ives he had a small range of carpets on display i asked if i could look at the carpet construction as i was a cc . He wanted to know why and never realised the problems of a belguin wilton infact he never heard of a belguin wilton , when i found one he said no thats a poly wilton i didnt argue
I offered carpet protection as they never offered it to customer and also offered to clean a carpet if a fitting has a accident  free of charge, thought it would get me in the house of a potential new customer

Big_Fish

Re: Went to a carpet retailer today
« Reply #1 on: August 23, 2004, 10:44:55 pm »
Free to the customer but not to the retailer surely?

Well done if you can get in with a carpet retailer (and keep it), they seem to have their own carpet cleaning machines/service around here or they hire and fire for the cheapest priced bloke that walks in the door.

BFN

paulchambers

  • Posts: 530
Re: Went to a carpet retailer today
« Reply #2 on: August 23, 2004, 10:46:27 pm »
Thought it was a way of getting in the door and meeting a new potential customer

Big_Fish

Re: Went to a carpet retailer today
« Reply #3 on: August 23, 2004, 10:49:58 pm »
I see it as a round about way but why should you be doing the retailer such a favour?

There are other ways to find good customers

BFN

Dave Parry

  • Posts: 411
Re: Went to a carpet retailer today
« Reply #4 on: August 23, 2004, 11:36:55 pm »
Paul I agree with BFN, I get reccommended by a local carpet shop, I dont charge him but do charge the customer normal rates. In return I reccomend him to my customers where appropriate. works ok but not enough to retire on.
Bracknell, Berkshire,
Phoenix T/M,
http://www.cleanercarpets.org/index.html

HolmansUKLTD

  • Posts: 849
Re: Went to a carpet retailer today
« Reply #5 on: August 24, 2004, 01:32:18 am »
be carful of putting a water based carpet protector on a Poly wilton,

when it dries it goes like talcum powder (so im told ::))

Regards

Nick
Surreys No1 Carpet & Upholstery cleaner
Surreys No1 Dart player
IICRC water restoration Technician

paulchambers

  • Posts: 530
Re: Went to a carpet retailer today
« Reply #6 on: August 24, 2004, 01:40:32 am »
Thanks for that nick

HolmansUKLTD

  • Posts: 849
Re: Went to a carpet retailer today
« Reply #7 on: August 24, 2004, 12:15:11 pm »
I thinks its because polyprop is virtually waterproof, so the water based protector just repells and settles on the top :(

I still do the water beaker test to see if the fibre floats first, as you never no if your just going to waste your protector :o

Regards

Nick
Surreys No1 Carpet & Upholstery cleaner
Surreys No1 Dart player
IICRC water restoration Technician