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scrimit2

  • Posts: 155
Re: POACHING!!
« Reply #20 on: March 24, 2007, 06:01:46 pm »
Surely the customers will know how your system leaves there windows! they dont need some guy knocking on the door with obivous incentive to criticise your work to tell them! if he is that good himself why should he have to poach!

if any of your customers sack you for him, then they arent worth having.

It would wind me up, but it shouldnt.

scrimit

groundhog

Re: POACHING!!
« Reply #21 on: March 25, 2007, 09:44:42 am »
You should hear the other window cleaners side of the story before you start to slag him off! >:( Many customers hate wfp, and he is probably just repeating what he has been told by some of them!
It seems to me that it is considered ok for a wfp cleaner to slag off a trad cleaner, but not the other way round!! >:(
The traditional window cleaner is here to stay!!! ;D

slendersunfish

  • Posts: 94
Re: POACHING!!
« Reply #22 on: March 25, 2007, 11:18:38 am »
Confront him.
Simply walk up to him
Introduce your self  and explain what you have herd and ask him to explain himself.
It will give him the oportunity to resolve it or if hes agresive, rude etc then its time to walk away and get nasty.

Sir Squeaky

  • Posts: 8341
Re: POACHING!!
« Reply #23 on: March 25, 2007, 11:51:31 am »
You should hear the other window cleaners side of the story before you start to slag him off! >:( Many customers hate wfp, and he is probably just repeating what he has been told by some of them!
It seems to me that it is considered ok for a wfp cleaner to slag off a trad cleaner, but not the other way round!! >:(
The traditional window cleaner is here to stay!!! ;D
I'm afraid you're right Bushpig.

I'm going to do a lot of wfp work from now on, but it's purely financial and making things physically easier.

I'll never look down on trad, as it'll always be the most consistant reliable result.

scrimit2

  • Posts: 155
Re: POACHING!!
« Reply #24 on: March 25, 2007, 12:04:07 pm »
You should hear the other window cleaners side of the story before you start to slag him off! >:( Many customers hate wfp, and he is probably just repeating what he has been told by some of them!
It seems to me that it is considered ok for a wfp cleaner to slag off a trad cleaner, but not the other way round!! >:(
The traditional window cleaner is here to stay!!! ;D

Im trad, and I hear a lot of negative reports about WFP from customers (whether true or not I dont know), BUT I dont go around using it to take other peoples work, If a time came when I was short of work and  had to canvass, I would knock and ask if they wanted a window cleaner, if the answer was yes or no, that would be fair enough, I wouldnt try to sway them either way.

Scrimit

dai

  • Posts: 3503
Re: POACHING!!
« Reply #25 on: March 25, 2007, 08:47:28 pm »
If you haven't done so already, Why not post some WFP information flyers to your customers? Reassure them that pure water will not cause any damage, and remind them that frames are cleaned as standard.
You can also mention that you are posting these flyers, in response to an unscrupulous window cleaner, who is attempting to frighten people in order to poach your clients. Dai

rosskesava

  • Posts: 17015
Re: POACHING!!
« Reply #26 on: March 27, 2007, 11:45:35 pm »
I have never ever bothered about the competition. All I have ever worried about is how good the job is that we are doing.

Someone getting work by slatting off the person who is doing the existing work won't get far anyway. And if the customer listens to them, what can you do?

It is true that a some customers don't like wfp for a variety of reasons. Some of those customers just need a little excuse to cancel but the chances are that at some point, they would have canceled anyway.

It's not worth getting your nickers in a twist over. Just get new customers to replace the ones lost and have a piecefull life.
Just chant..... Hare Krsna, Hare Krsna, Krsna Krsna, Hare Hare, Hare Rama, Hare Rama, Rama Rama, Hare Hare. It's beats chanting Tory Tory or Labour Labour.

Trevor Knight

  • Posts: 1825
Re: POACHING!!
« Reply #27 on: March 28, 2007, 08:15:54 am »
Post ammended - please refrain from personal remarks or non related comments (sheep!)

Thanks you

Trevor
Covering Hampshire, Dorset, Surrey, Berkshire