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Marc Stock

Re: customers and locked gates
« Reply #20 on: March 09, 2007, 09:27:38 am »
All my customer get a schedual for the year.

If the gate is locked its there lookout, as the full price is still charged. We can come back if they want, but we charge 1/2 the price again on a revisit.

dont get any problems at all!

Sir Squeaky

  • Posts: 8341
Re: customers and locked gates
« Reply #21 on: March 09, 2007, 09:33:34 am »
I never phone people beforehand, with the exeception of 1 or 2 special bigger jobs.

If it's not easy to get around or over, dump them.

DASERVICES

Re: customers and locked gates
« Reply #22 on: March 09, 2007, 09:36:26 am »
I open all mine with my special tool  ;D apart from one which is pad locked.

rugby

  • Posts: 360
Re: customers and locked gates
« Reply #23 on: March 09, 2007, 10:01:38 am »
I petrol bomb any customers who lock gates after I tell them I'm coming round. Its in the T&C's.
              best idea yet,should be standard practice

LSB

  • Posts: 411
Re: customers and locked gates
« Reply #24 on: March 09, 2007, 01:40:49 pm »
i dont phone or text any customers in advance , they all know that i come every 4 / 8 weeks
 if i only do the front due to access issues , then i only charge for the front !   
it all evens out , your next front only customer might want the back as well this time .

ac_cleaning

  • Posts: 114
Re: customers and locked gates
« Reply #25 on: March 09, 2007, 03:10:25 pm »
I phone them night before and if gate is locked we still charge them for back and front
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