[drakestar!]

ive had this house 4 10yrs & never had to much of a problem with this customer in the past but 9 months ago he messed me about, bill got upto £60! so stoped cleaning till he paid! he sent me mad & i thought id never get it back but wedsnesday nite while out collecting i saw him & he settled up. he wants me to start back up but i dont think i should bother. what do you think?

[Mike_G]

Why not, he paid.

[drakestar!]

his a cocky rich bloke who gets me to ring him & when he said says a time to come round his not in. fed up with him

[Paul Coleman]

his a cocky rich bloke who gets me to ring him & when he said says a time to come round his not in. fed up with him

As far as I'm concerned they can be cocky, rich, and a number of other things.  But if they mess my money around too often and I can afford to dump them, then they're dumped.   I don't dump customers for messing me around in the past but I do if I feel they are likely to mess me around in the future.  It sounds like you believe that he's likely to mess you about in the future so maybe you need to dump the job?
I don't find it easy but I always try to keep emotion out of such decisions.  That way, I make a better business decision.  Please note that I don't always succeed in this regard.

[drakestar!]

chers the shiner, think its time to call it a day. i like a stress 3 life, thats why we do this job

[SherwoodCleaningSe]

Put the price up by say 25% and make him pay up front

Simon

[dai]

I have a new strategy for dealing with people that mess me about, especially the leave them this time brigade. I now tell them I will do them every other month for 50% extra. They except that, or are dropped. Dai

[Paul Coleman]

chers the shiner, think its time to call it a day. i like a stress 3 life, thats why we do this job

Yes.  I like to keep it as low stress as possible too.  I believe that I have the ability to earn some very big money but would I be able to handle the stress of getting to that point and sustaining the income level?  I have seen peoples lives ruined by stress and I have seen people die with stress probably as part of the cause.  It's still possible to earn very well in this game without putting ourselves through the roller coaster.
I see and applaud some people on the forums doing extremely well but question whether I would be able to cope with the way they do business.  I am not criticising anyone here.  Some people just handle it better and I wish them well.

[AuRavelling79]

Insist he pays up front for the next three cleans - if not - then bye bye.