[cleanimperial]

HI all HAPPY NEW YEAR

We have a contract for a dentist and they supply the Hoover the Hoover has just stopped working taken it to be fixed for them motor has burnt out not worth repairing.

At the beginning of the contract we asked if they wanted us to supply the Hoover and they said no use ours.

I think they are going to ask us to supply the next one what would you do ?

[clifford]

i always supply my own equipment!! that way you know there pat tested it covers yourself and any staff that u get to use them!!!

each to there own though!

[Jan K]

say yes to supplyting but increase the charge to cover your cost

[*Chris Browne]

Supply the hoover, you'll get your money back 10 fold


Chris

[ColinD]

Supply of Hoover.

Legal aspect. PAT test, if it's the client's equipment are they responsible for the annual PAT test. If not, then who pays for that. If it is not carried out and YOUR staff are injured by a fault in your clients equipment, who is responsible, you or the client.

Always, supply your own equipment, unless you are sure and have it in writing that the client is responsible for the maintenance of the equipment. It's called covering your back side.

Oh and a happy New Year to all!

[George Williams MBICsc]

No such thing as HOOVER (that is the manufacturers name) the word your looking for is VACUUM cleaner.

[HQCS (John Kastrian)]

If you quoted taking into account the fact that they were supplying the Hoover,sorry vacuum cleaner,then it should be up to them to supply a replacement .
What usually happens when a client supplies equipment is as soon as it goes wrong they try passing the buck onto you.
Suggest to them that you can supply a new vac but it will be added to next months bill.
If they agree to this go to Argos and get the extended warranty,so you know it will be good for at least 3 years.
John

[Robert Parry]

Agree with most others on here, you should supply all chemicals and equipment, for the reasons already stated.

Regards,

Rob

[Cleaning Resource]

Its only a hoover, sorry vacuum hardly brake the bank will it, not really worth the fuss is it..

[Robert Parry]

There is much more to consider than just the purchase price of the vacuum cleaner, cost of bags, maintenance of said vacuum, repairs, PAT testing annually etc, this should all be costed and allowed for within the price of the contract, regards,

Rob

[Cleaning Resource]

 you must have a very tight profit margin if the cost of the vac bags and a yearly pat test are enough to significantly effect you.................

 I always make sure I get at least 30 vac bags thrown in whenever I buy a vac, saves buying them, If you don`t ask you don`t get

[Robert Parry]

Depends on how many vacs you run, but seriously, it makes good business sense to cost out each contract that you have, this then enables you to make a profit long term, once you start employing people, you will find that they rarely take good care of equipment, most of our vacs are repaired at least twice per year, this is normally down to cuts or serious abrasion of power cables, this must be costed, or else you can find that your profit margin is affected, regards,

Rob