[dustdees]

hi all,

I hope everyone is ok and ready for the big day!!

I am wondering what other people do with regard to staff holiday pay if a client cancels their clean because they are having a stand in cleaner, obviously would the cleaner still paid for that within thier holiday hours.

I.e, I have someone on holiday next week and the client wants to cancel the clean for that day as she doesn't want anyone else, so would you pay the cleaner for those hours as if she worked it?

So if i don't explain muself well, i'm not good at that!!!

thanks

den

[Robert Parry]

If I understand your enquiry correctly, ie:

Your cleaner has booked off a holiday she is entitled to under her terms of contract, your client has refused your offer of a cover cleaner, so has actually cancelled that clean.

If the above is correct, well then yes you must pay your regular cleaner.

Regards,

Rob

[pdl]

Exactly my thoughts

[dustdees]

Hi Robert,

Would that also apply if a client has canceled a clean over the xmas period, who has cancelled  (under terms and conditions) say 3 weeks in advance, and in normal circumstances would have accepted a cover cleaner.

Would you pay the regular cleaner holiday entitlement for this also!!!

[Fox]

Hi Dustees

I think you are missing the point, regardless if your client cancels you will have to pay your cleaner holiday pay if it has been accrued.

Example - a cleaner cleans a site for you once a week for three months, the client cancels for good, the cleaner is laid off and has not had any previous holiday.  The cleaner would get any wages earned plus 1/4 of the yearly holiday entitlement.  So if the entitlement was basic it would be 1 weeks holiday (which would amount to the amount of pay for the one job that was done).  The holiday has already been earnt so it has to be paid.

Fox

[Robert Parry]

Sorry Dustdees, cant quite get my head around this one!

Probably me being dense, but if i understand you right, your saying that your client has cancelled a future clean, does this future clean fall on any of the upcoming bank holidays?

If it does, then yes I am afraid so, providing your staff member was supposed to work that day or days.

If, however, your client has cancelled purely because of the upcoming holidays, I think that you may need to look at your terms and conditions, regarding bank holidays and such, you may need to update this, or if you are involved in domestic work you may even have to accept this hit.

Fox, also raises a valid point, which I should point out is governed by employment law, no way round it.

Regards,

Rob

[dustdees]

hi,

yep, I think that the penny has dropped now sorry to be such a plonker on this one, I just wanted to make sure that I wasn't losing money when I dodn't need to too!!!!

thanks everyone!!!