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Richy L

  • Posts: 2257
Start up costs....?
« on: October 24, 2006, 11:10:30 am »
How much do you think it wouldbe to start up an office/house cleaning business.
Not including vehicles, what would you need?

Cheers guys

Richy

Timmy Boy

  • Posts: 431
Re: Start up costs....?
« Reply #1 on: October 24, 2006, 12:10:52 pm »
lots ;D

Timmy Boy

  • Posts: 431
Re: Start up costs....?
« Reply #2 on: October 24, 2006, 12:17:02 pm »
Sorry for the above comment but you need different things for different jobs. Do you want to do office cleaning or residential? Office cleaning involves more than just a hoover & duster, you need sales literature, COSHH & risk assessments etc etc. Residential you need to clean to absolute perfection & accept that clients will check every sq inch of what you do. Residential pays promptly, commercial cleaning pays when they feel like it! Also don't forget your insurance, staff training, etc etc. Where are you at now, ie what have you got together so far?

Regards
Tim

Richy L

  • Posts: 2257
Re: Start up costs....?
« Reply #3 on: October 24, 2006, 01:14:30 pm »
At the moment I haven't got anything really. You see, im a window cleaner/ jetwasher and i wanted to expand into this section on cleaning, mainly for my wife. I just want to find out as much as i can before i start taking on clients, and then looking like a fool when i dont know what i am doing.

I mean i have a hoover and duster! but is that all you will need for residential jobs? - hoover, duster, mop and a few cleaning chemicals?

Do you really need much more for office cleaning? i.e. just materials and equitment.


Paul Kettless

  • Posts: 221
Re: Start up costs....?
« Reply #4 on: October 24, 2006, 11:36:47 pm »
Hi,

When we first started, it was my wife working on her own, we had invested in a good commercial vac (sebo), sourced a chemical supplier, (as you do not want to be going into a customers property using chemical that they can buy themselves.) obtained some public liability insurance, uniform and she was away.

We spent a couple of hundred pounds on some advertising, and from memory she picked up 8 contracts in the first month.  I suppose, all in was about £600.

The rest you can pick up along the way.  If you haven't already, I would advise you to contact business link as they offer some very sound advice, and offered basic training course's which we found handy, especially for marketing, accountancy etc.

I hope this helps

Paul
Complete Cleaning "you really can tell the difference"

ColinD

  • Posts: 69
Re: Start up costs....?
« Reply #5 on: October 25, 2006, 01:46:54 am »
How long is a piece of string?

First, define the area of cleaning the industry that you wish to enter. As one previous forum member has stated, commercial cleaning is a different “kettle of fish” to domestic cleaning.

Cost! How’s the home life?  Start a Commercial Cleaning Company and kiss that goodbye for a few years until you start to employ staff, and they will have to be reliable and trustworthy.

Cost! Define cost. Are we talking money or the state of your nerves and physical well being at the end of a long and tiresome week? Or are we talking filthy lucre? A vacuum cleaner, a few dusters, some chemicals, and, the one thing that money cannot buy. Experience!

Let’s not forget, Insurances, Risk Assessment, Health & Safety, CoSHH oh and most importantly an understanding of how to clean a commercial environment.

Acquiring clients, that’s another cost – cannot be defined.

Wages, equipment, materials, on costs! Telephone, transport costs, invoicing, bank overdraft, oh and of course, bad debts.  Where does it end? Not to mention the client who one day thinks you’re the greatest thing since sliced bread and the next day you are toast because he’s had a bad day or your staff have let you down, or both.

The winning numbers for this week’s lottery on Saturday are. 06 - 17 – 36 – 37 – 42 – 44. Bonus ball 02.  Could be a better gamble!

All jokes and jibes apart, I would refer you to my first statement. How long is that piece of string?

To go legal you will need Public and Employee liability insurance. Not cheap for a small company. The back-up paperwork as stated above and more. Equipment, E-bay sometimes has equipment from companies that are no longer trading. (Why are they no longer trading?)

No sorry, but to ask such a question is akin to asking the ultimate question. WHY?

How to cost a potential contract and how much bottom line you may achieve, that would be a better question. Do you know how to properly cost a contract, a per hour rate, a contingency budget, how much do you allow for depreciation, replacement, holiday pay, sickness and maternity benefit. The list is not endless but it grows.

Sorry to be so negative but the cost of starting a cleaning company is an imponderable until you have a Cleaning Contract. Don’t spend a penny until you see the whites of the client’s eyes when he says the contract is yours.

Some of the information alluded to above is available from the members of the forum, but you, and only you can be the final arbiter of what the cost to you will be. And I don’t mean just financially!

Good Luck.
Nils illegitimi carborundum

Timmy Boy

  • Posts: 431
Re: Start up costs....?
« Reply #6 on: October 25, 2006, 12:08:53 pm »
Richy
Like Colin says contract cleaning is seriously bad for your health! I'll give you a typical day.
05.00 Phone call early morning cleaner rings in sick. Cover till 08.30
08.45 collect stock for sites & deliver (inspect sites whilst dropping off stock)
13.00 complete make phone calls to various cleaners who are not doing their jobs properly (results from inspections)
14.00-17.00 take calls from cleaners ringing in sick or clients telling you that there is a coffee ring on a desk which hasn't been cleaned off from yesterday.
17.00-22.30 cover the staff who are on holiday or sick.
23.00 Go home & wonder what the hell you have got achieved today!!

Bear in mind that this happens Mon-Friday and that is based on not having any pubs or leisure establishments on your books cos they are 7 days a week.
How much holiday have I had this year? None!
How much will I have next year? All together NONE!

You may think that you can employ supervisors etc but the will only ever want to speak to you cos you are the face of the company. Companies will choose you because they like YOU.

I have not done this to put you off it is my reality & propably the same as any other contract cleaner in their first 5 years of business. The positives are that there is a lot of work out there if you want it, if you are willing to put your life on hold for a while.

Regards

Tim

Richy L

  • Posts: 2257
Re: Start up costs....?
« Reply #7 on: October 25, 2006, 12:17:04 pm »
WOW! Cheers guys for your help.
I realise that it will not be easy starting up a business in this game.
I think window cleaning isnt as hard to set up a round.
The thing is, i really dont plan on going at it big. Its just something to get my wife earning more than she is now, and keeping the hours of work down.
As long as she is earning more than she is now i.e. £6 an hour, we will be happy.
Thanks to your help, i think that residential is probably the better way to go, as i can imagine to clean commercially, you would need a team of cleaners, rather than just one.
But could you still expect £15 an hour for residential cleaning?

Timmy Boy

  • Posts: 431
Re: Start up costs....?
« Reply #8 on: October 25, 2006, 02:09:27 pm »
probably a good idea to get the leflets out. When you get a bite go in at £15.00. You will either get a 'seems good value' comment or a 'holy mother where did you get that price from!'. If it is the latter they have probably had a quote from someone else or they have had this sort of service before. I think to start with negotiate with your first couple of prospects, if you end up with a couple at a lower rate that is ok because you then have 2 references that you can start building from.
Regards
Tim

The Great One

  • Posts: 12722
Re: Start up costs....?
« Reply #9 on: October 25, 2006, 08:43:33 pm »
Hi

Depends what cleaning you want to get into

i started my business 3 years ago with 50 quid and gave myself 3 month to see if it worked.
Public liability 6 quid per month

Biz cards bought a do it yourself kit from wh smith.

letters done on the pc along with biz cards

Work trickled in for about 2 1/2 months then on the 9th of Dec 2003 it went nuts for me.

But it depends on how much you want to invest. I have invested a lot more since on better equipment, products, van, marketing etc etc.

But that is my story, depends how far you want to go

Holidays...

well I am in portugal writing this, was in Brazil in April, Disney Land last year, so if you want to take holidays you can, just need to find someone to take care of things...

let the slagging match begin...

Regards

martin 8)

(in carveiro, Portugal)

Art

  • Posts: 3688
Re: Start up costs....?
« Reply #10 on: October 25, 2006, 08:48:57 pm »
Martin,

 It's late evening and your typing as if your sober  :o shame on you, get to the bar immediately.

Back to the topic, i agree with Martin you can start off with very little outlay and build it as you go.

Arthur

Cinders

  • Posts: 102
Re: Start up costs....?
« Reply #11 on: October 25, 2006, 09:47:20 pm »
Just to emphasise its £15.00 per hour but that is not pure profit as even if it is only your wife cleaning you still need Public Liability insurance, business phone line, advertising costs, stock, materials, uniforms, holiday pay, ni, tax etc etc

So she may just end up taking £6.00 per hour or less in drawings but gain a hell of a lot of paper work and stress?!

oh to be in portugal right now!! its pouring down here!!
 :)
If you pay peanuts you get a monkey!

Malcal

  • Posts: 148
Re: Start up costs....?
« Reply #12 on: October 26, 2006, 09:44:43 am »
Hi Richy
I,m a window cleaner and the wife runs a contract cleaning co. When my mobile rings its someone wanting to pay or for a quote, when the wifes rings its a cleaner sick, client used the dry vac as wet, broken buffer, client says cleaner not turned in, the list of grief is endless. My phone rings I smile, hers rings she puts her head in her hands. Also if your wifes going to run it let her lash on, don't let it distract from your main business.
Regards Mal

*Chris Browne

  • Posts: 863
Re: Start up costs....?
« Reply #13 on: October 26, 2006, 02:21:39 pm »
Firstly, don't let the doom mongers put you of, there is no business around like this one, you will not get a better chance than this in actually running a very profitable business, so long as you are hard working, flexible,have a sense of humour when one of you cleaners ring in to say she is going to her moms funeral for the third time, so cant come in,

I'm like martin, started just under 3 years ago, with a ford mondeo estate(which broke down on my first day!), mop bucket, and lots of free business cards, plus flyers printed on a borrowed hp printer.   Last year we won an award for small business of the year(solihull) this year we are up for three awards with over 40 contracts.   

No new business is easy when you start,but that's the game. just wish(old cliche) that i had did it earlier in my youth ;D


Chris

Ian Gourlay

  • Posts: 5746
Re: Start up costs....?
« Reply #14 on: October 26, 2006, 03:11:30 pm »
Hi Martin,

I thought you also Moonlighted in A Casino.

Did you loose money on Waterless.

Congrats if you are now full time and able to afford all these holidays.


Richy L

  • Posts: 2257
Re: Start up costs....?
« Reply #15 on: October 26, 2006, 04:03:57 pm »
Once again, thanks everybody.
I think i can tell those you love their jobs, and those who hate it!

I dont really think staff phoning in sick will be a problem, as it will only be my wife working, and possibly my mother-in-law with her.

ColinD

  • Posts: 69
Re: Start up costs....?
« Reply #16 on: October 26, 2006, 05:05:58 pm »
From one of the doom mongers!

I love the industry otherwise I would have not lasted 30 years. I also started with almost nothing, £75.00 in the bank in 1981, a mop (dolly - socket) a Hoover 910 - for those that can go back far enough and a Colombus - Dixon single disc scrubbing machine. (How I acquired the Hoover and the scrubber are best left to the mists of time.) When I sold the business in 1986, to move to sunny Norfolk I had ideas of retiring. Which I did for six months, then back into the mop and bucket industry again.

We, who have appeared to decry your ideas and enthusiasm are only trying to point out that it is not an all singing dancing industry. It's damn hard work, if you want to succeed. Is there any other way?

But I will revert to one of the first grenades I lobbed into the arena that can be this forum. If you are going to start, start with professionlism and carry that forward. There are, and have been, too many John Wayne's in the industry. Please try and not become one.

It is a great industry to be in. Worthwhile, fulfilling and more than just a job, it becomes a way of life. Treat it fairly and with sincerity and you will be rewarded.

Good Luck, once again.


The Old Fart!

PS: One year after I started my Cleaning Company I had great holiday - a month cavorting with Kangaroos and other strange Australian people.!
Nils illegitimi carborundum

The Great One

  • Posts: 12722
Re: Start up costs....?
« Reply #17 on: October 26, 2006, 10:19:54 pm »
Hi Guys

I may be in Portugal but it won´t stop flipping raining...

Got so bad today on the way to lisbon I almost pulled over, couldn´t see...

Raining so hardhere at night, it keeps waking me up...

Regards

Martin 8)


Malcal

  • Posts: 148
Re: Start up costs....?
« Reply #18 on: October 27, 2006, 09:31:12 pm »
Richy
I didnt mean to be a doomist, but perhaps the way to involve your better half is to work together to grow the window cleaning.  You both know your individual strengths and I am sure will reach the right conclution.
Regards mal

The Great One

  • Posts: 12722
Re: Start up costs....?
« Reply #19 on: October 28, 2006, 09:28:41 pm »
Hi

Guys if any of you do come to Portugal, bring some bin liners, it´s all I can do to stop picking up all the trash strewn around, got the urge to clean, must resist...

Beautiful place, but full of crisp packets, wrappers, bottles. paper, plastic etc, etc, shame really.

Regards

Martin 8)