Dave, with your client base i thought you would come into contact with a few good pooter whizzo's? After i finish a job a card is left with tel/fax no, e-mail details etc, all basic stuff. I really thought your clients would want to deal and see a supremo site so they could show their friends who they are dealing with, a sort of oh we have just booked this guy, have a look etc etc? Not just a simple telephone call? I do have some upper end clients and they almost always wanna deal via e-mail etc.
Regards
Damian.