[moc]

Hi guys,

I just got a call from a lady saying that her wooden table has left stains on the  carpet under the legs that she presumes is varnish off the wood.. I havnt seen it but she says they're brownish marks, on a beige coloured carpet. I havnt come across this before. Before I go and look, is there a cure? Is this common? Could normal cleaning procedures remove it?

Thanks in advance
Mick

[Mark Stanley]

sounds like wood dye

[John Kelly]

Furniture marks, probably due to the carpet being damp for some reason. Usually impossible to remove completely

[Flood School]

It's pretty unusual for dye transfer to just 'appear'. As John says the carpet might by wet. I suggest you check to see if there are any pets in the house and if this is a new piece of furniture. The little darlings may have decided to scent mark the item with urine.

It is very difficult to remove if it is varnish, but I think more questions need to be asked first - maybe she has just had her carpets cleaned and they were not dry properly? I'm afraid a site visit might be the only way to resolve this.

Good luck

Chris

[calmore]

Could the carpet have been cleaned before and the furiture replaced before dry?

[gwrightson]

my guess ,
they have had a go at cleaning themselves with a vax or hire machine.
only recently 2 custs had same prob    
oh dear, was my reply
 Geoff

[moc]

Thanks guys..

Chris you're right; details bit sketchy i know, more questions need to be asked! I'll call to house & have a look. I'll post back..

M

[murky]

If the stains aren't too big it should be possible to retuft the damaged areas if they have some spare carpet or can take some tufts from somewhere.

[moc]

Visited site... Its wood paint/dye, very orangey in colour. Multiple marks left from all the table legs (it was a set of tables). Carpet was never cleaned before. Perfect otherwise. Wool. The marks are there since the day after they put the tables there which was a year ago....(they werent too bothered just left the tables in place so stains not visible) Anyway, i tried a bit of Stain Pro but would not budge at all...... looks like permanent  :

[moc]

They have some spare carpet left over so I suggested they get the marked bits replaced...

[Chris R]

The marks are there since the day after they put the tables there which was a year ago.

Hi,
if the tables REALLY did cause the marks , : and if they purchased furniture from one of the big stores, they would stand a very good chance of getting a new carpet from the shop.
It would be easy to check if the tables will stain that easily, get a dry cloth and rub part of the furniture. If dye comes out then they are telling the truth !
I recently came across a wooden framed suite that marked a dry carpet the moment it was moved, but it was cheap crap from the a market, and so no chance of compensation from supplier.
regards
Chris

[moc]

They agreed they should've gone back with the furniture I said it to them today but it was a year ago so too late now. No idea why the didn't  : The tables definitely did cause the marks I could see it for myself , they were square marks from the rim of the bottom of the legs. They took the tables out of the room but I asked to see one of them and it did match exactly in colour (the colour of the table & the colour of the stain). They bought them at a market. They did look kinda cheap actually.. 
Didnt try the dry cloth test, but I'll know the next time!