[Tim Downer]

Just an idea i am toying with.

Have any of you office cleaners changed from evening cleaning to day time cleaning? I have read a lot about this from the cleaning journals etc etc and wondered if any of you had any comments about it.

The client i do our maintenance with has a £50,000 cleaning contract. Over the past 6 years, they have changed their cleaners on a yearly basis......as they all end up being cr*p and not providing a good service at all!! Whats the matter with them 

So i have obviously approached the facilities manager with my interest in the cleaning contract. However, it looks like it will be another 9 months before it is due for renewal.

I would like to introduce 2 options. Either (1) get them to do inhouse cleaning and i manage it and run it for them for a fee......something that when i suggested, he said sounds interesting. or (2) I have the contract.

Either way, i would be interested in doing it in the day time.

There are 12 large toilet blocks and 7 kitchenettes, aswell as a staff canteen, 2 reception areas and around 150 staff. So the bulk can be done during the day, My concerns are regarding the vacuuming and cleaning the desks. Have any of you done this in the daytime ?

Any suggestions would be helpful

Regards 

Tim

[Karl Wheeler]

Hi Tim
I have cleaned a couple of office contracts during the day and found it to be very awkward to say the least. I'ts hard to vaccum and polish peoples desks when the are sat there answering the phone. Consequently, you are forever turn the hoover on and off and the job takes twice as long as it would do when the premises are empty in the evening. This is my opinion of course others may say that they work it fine.

Regards
Karl

[martin19842]

hi there

after selling cleaning in north london for over five years, the number of clients wanting cleing during the day, was minimal.

and it has its headaches too,vaccing and desks and bin emptying is all a hassle.


the only time that places wanted clenaing during the day, as opposed to evenings were

1.  no more keys could be given out under the clients insurance
2. the nature of the business
3. the fact that they had a bad experience with a previous clenaing company

most clients DONT want to see the cleaners, they want to see the result of the clenaing service.

so when they arrive in the morning, the office is clean the kitchen is tiday and the toilets are clean

the other point about daytime clenaing operations, is that of hygenie

for instance the bins and toilets are leaned/ emptied every night, 5 days a week, therefore food, banana skins, unflushed toilets etc are usually only there for a few hours.  if the cleaning is done during the day, and bins emptied say at 9.00 each morning, then the contents of the bins have had about 14 hours extra to fester, same with toilet cleaning

just experinces for you

regards

martin

[Robert Parry]

A few of the big players are really trying to go down this route, as they feel it offers a real advantage when it comes to offering their staff a good deal, longer hours, better benefits etc.

However, as previous posts have stated, this is not the real answer to the problems within the industry, there are very real difficulties in maintaining quality service, whilst the client's staff are on-site, missed desks/bins etc, not through the fault of the cleaners, but because the clients staff are actually still working, I would assume that the client's staff productivity also falls, during dytime cleaning operations.

However, there are instances, where daytime cleaning can and indeed does work, eg. Hospitals/Airports/Bus Stations etc.

It can also be very useful in large buildings, in order to keep entrances, toilets, corridoors etc cleaned to an acceptable level throughout the day, but my opinion is that the client gets more work done and at a higher quality level by using after hours cleaning, hope this helps, regards,

Rob

[Gerard Grindley]

Hi Tim
We have some contracts that are cleaned during the day what my staff are told say is "can I clean your desk please"if they told no they move on to the next and so on. If they are vacuuming and the phone goes go and do the toilets are the kitchens if they run out of time and cant finish the vacuuming the client accepts this as part of the contract

regards

Gerard 

[Timmy Boy]

Tim
We have a contract where we clean in the day & in the evening. This would be the best of both worlds for your prospective client. We have found the day person goes round with a rechargable little sweeper (Karcher make a good one) to keep the place looking tip top & she checks the toilets. This person then protects your contract (ours has saved our bacon on a number of times). You can then blast out the big stuff in the evenings, if anything is missed your day cleaner catches it which = a happy client and no longer a need for retendering.
Regards
Tim

[Tim Downer]

Thank you all for your comments. I am still thinking on a plan that would include basis evening cleaning......vacuum, desks etc........but the bulk done throughout the daytime: toilets, kitchenettes, receptions etc etc

Regards

Tim

[sue16]

Hi Tim, i am just staring in the cleaning buisness, (first cleaning job to day )
i would be most grateful if i could have a copy of your spread sheet.
kind regards sue16
www.alls-done-dusted.com

[Tim Downer]

Hi Sue.....what spread sheet it that?

Sorry, been a few days since i have looked at clean it up

Tim