[vangaurd]

ads like this, carpets £10.00 3 piece £20.00
half price offer any 2 for £25.00 the clowns are back in town
give it up lads customers dont buy crap anymore
if you want to compete charge a decent price as the custy will take you for what you seem john wayne springs to mind

[calmore]

Problem is, customers believe it and think that anyone who charges more is ripping them off!

I have had people book a job only to cancel it a few days later 'cos they get one of those cheap flyers.

Also, after having a cheap job done they are reluctant to book anyone else 'cos they think all carpet cleaners are crap like the one they just experienced!

[martin19842]

hi there

customer rang me this morning, can i celan carpets this afternoon in a house they are moving into.

i can it will cost £xxxxx, 

oh i've got a cheaper quote.  --- fine off you go to that person then!!!

im not buying work, i did that years ago!!!!!!!!

regards


martin

[*paul_moss]

Martin I take the same stance.

[bennymon]

customer asked price for stairs and lounge i said £80 they said im not paying that my 3 bed house in lincoln was cleaned for £70 i told her it might be an idea to pay for the petrol to get him to guildford 

[Damian]

hi there

customer rang me this morning, can i celan carpets this afternoon in a house they are moving into.

i can it will cost £xxxxx, 

oh i've got a cheaper quote.  --- fine off you go to that person then!!!

im not buying work, i did that years ago!!!!!!!!
Just a thought Martin-seeing as you had the time to fit this job in, did you not see the potential benefits of going in at a lower price than you usually charge to obviously get the job(if you have the time make money) and then educate th customer while working into becoming a regular custy? Ive had this scenario before and being the grabbing g3t i am ive done it then spouted on and they are now good yearly custy's! Just a thought? 

Regards

Damian.

[Steve Chapman]

obviously if you have fixed prices then it's good to stick to them in the main,  but a bit of friendly bartering never really hurt!

I've compromised before on price only to have the customer pay the original price once they've seen the quality of the job!

Just a thought

[martin19842]

hi there

damian --  i agree with that

but hey FRIDAY AFTERNOON !!!!!

my guys were on site all day so all the overheads and profit covered for the day

i have found that its better to work smart rather than HARD, nothing wrong with working hard and smart.

And i was with a client this morning, that would reap 30 times more than the carpet clean i declined, so just need to submit the quote and get the work signed off.

and its going to be a good weekend, so i may even get to walk round the golf course with some friends

have a good one

regards

martin

[Damian]

Martin, fri afters or sat morns-its all money!  as for golf well you know that it spoils a good walk mate! better to take to the tarmac in Derbyshire on a well heeled machine of Japanese orientation!! 

[john rees]

I cleaned a suite yesterday, while I was working the lady had a visitor who asked how much I charged when she was told how much I charge (110 quid) she said that's expensive! I only pay 25 quid, then the lady brought the woman into the room where I was working and said "look it's like brand new and he's dried it too!" "the last time I had it done by someone else it took 4 days to dry and went to smell damp and musty and the marks the other cleaner couldn't get off 2 years ago have gone now!" when I'd finished I had a 20 quid tip but to top it all I'm doing her visitors suite next week!

                                  all the best
                                                    John