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Well Out Of Order
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DASERVICES
Guest
Well Out Of Order
«
on:
August 01, 2006, 06:16:59 pm »
Dropped my kids off at my mother in law today and she told me she had
new window cleaners that had doubled her price. This firm has bought over
the original cleaners round, cleaned the houses and then demanded more
money.
Surely as a firm they should introduce themsleves and advise of a price
increase the next time, not there and then. Well out of order. I know the
last window cleaner charged peanuts but they are taking the mickey.
Also positive they are not licensed.
Should this happen ?
Doug
Logged
windows_chepstow
Guest
Re: Well Out Of Order
«
Reply #1 on:
August 01, 2006, 06:21:11 pm »
They can't just double the price without informing the customer first.
That's not on.
I would only pay what the previous window cleaner charged and then cancel; since that was the original terms and agreement; unless I still thought what I was getting was value for money.
It sounds extremely agressive and cheeky to me.
Logged
mark dew
Cleanitup God
Posts:
2901
Re: Well Out Of Order
«
Reply #2 on:
August 01, 2006, 06:23:21 pm »
No!
I agree its out of order to spring a price increase on someone without warning.
I always say price will be going up to £.... next time.
A mate near me had a wc turn up out the blue saying he'd cleaned his windows and wanted paying. My mate paid up 'cos he didn't want an argument.
I wanted to get him out in my van and go looking for this wc.
Still, it does make the rest of us seem ok.
mark
Logged
Majestic
Guest
Re: Well Out Of Order
«
Reply #3 on:
August 01, 2006, 06:24:49 pm »
Tell her to tell them to take a hike.
She has agreed to have her windows cleaned at X price and thats what she should pay.
If they are going to up the price they should inform her first.
Logged
captain lard
Cleanitup God
Posts:
304
Re: Well Out Of Order
«
Reply #4 on:
August 01, 2006, 06:42:24 pm »
Sounds bang out of order to me as well.
Logged
beefy
Cleanitup Sr. Member
Posts:
142
Re: Well Out Of Order
«
Reply #5 on:
August 01, 2006, 09:25:55 pm »
her house mate, there is lots of us out there tell her to ring rounnd for a good one
Logged
macc
Guest
Re: Well Out Of Order
«
Reply #6 on:
August 01, 2006, 11:25:42 pm »
Well out of order. If i put my price up i let the customer know its from the next clean.
Macc
Logged
Trevor Knight
Cleanitup God
Posts:
1825
Re: Well Out Of Order
«
Reply #7 on:
August 02, 2006, 03:12:17 pm »
Its quite simple.
If the new window cleaner has not agreed a price increase prior to the clean then he can only exect to be paid the original price.
I would suggest paying him the normal amount and explaining that a 100% increase is not acceptable and if he is not prepared to continue at the agreed rate or as near to it as possible then he would be no longer required.
Trev
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Covering Hampshire, Dorset, Surrey, Berkshire
Rob_B
Cleanitup Sr. Member
Posts:
248
Re: Well Out Of Order
«
Reply #8 on:
August 02, 2006, 03:19:39 pm »
If she hasn't personally agreed with the new window cleaners that they can clean her windows, then she need not pay at all.
Serve them right for being cheeky.
Logged
Rob
http://rbwindowcleaning.wordpress.com
http://rbwindowcleaning.co.uk
Trevor Knight
Cleanitup God
Posts:
1825
Re: Well Out Of Order
«
Reply #9 on:
August 02, 2006, 03:23:23 pm »
Agreed !
Logged
Covering Hampshire, Dorset, Surrey, Berkshire
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