[dazmond]

Van was in the garage for full service today....picked it up at 430pm just as the garage was closing....

Engine management light on all the way home(around 10miles)and temperature gauge was reading-40 before correcting itself after a couple of mins. As soon as I turn the van off and start it up again it reads -40 again before showing correct reading(30c)...

To say I'm angry is an understatement! The  full service cost me over £200 with VAT.  Oil filter,air filter and pollen filter replaced...

It's going straight back to the garage on Monday morning if it's not open tomorrow.

I've never had any problems before with any warning lights coming on.

Anyone else had problems after a service?

[Splash and dash]

Van was in the garage for full service today....picked it up at 430pm just as the garage was closing....

Engine management light on all the way home(around 10miles)and temperature gauge was reading-40 before correcting itself after a couple of mins. As soon as I turn the van off and start it up again it reads -40 again before showing correct reading(30c)...

To say I'm angry is an understatement! The  full service cost me over £200 with VAT.  Oil filter,air filter and pollen filter replaced...

It's going straight back to the garage on Monday morning if it's not open tomorrow.

I've never had any problems before with any warning lights coming on.

Anyone else had problems after a service?

Was this done by a main dealer or some other garage ? Never get issues like this using main dealers costs a bit more but worth it for the lack of hassle.

[Slacky]

Loose connection or dodgy sensor.

Calm down.

[The Jester of Wibbly]

Don't worry too much, just have quick look round the engine bay make sure everything is tightly closed and plugged in securely after top ups.  Probably just knocked a sensor loose.   

[Splash and dash]

Ime guessing they have used the diognostic port to re set the service indicator and that could have caused this issue it’s quite common in back street garages using cheap software programs

[dazmond]

Loose connection or dodgy sensor.

Calm down.

Still they shouldn't give your van back with a service light on....its unprofessional

[KS Cleaning]

Loose connection or dodgy sensor.

Calm down.

Still they shouldn't give your van back with a service light on....its unprofessional

Do yourself a favour, get a Ford dealership to do the servicing at a reasonable price and you get 12 months road assistance thrown in😉

[Scottish Cleaning Service]

I have 4 on at the moment after changing the axle hub. My mate needs to cancel them but we are a bit busy at the moment. Usually a sensor unplugged so can't give a correct reading. When you pop in, they will come out and plug in laptop to tell them what's the problem and sort it there and then so hang about and say you need the van for work that day.

[dazmond]

Van was in the garage for full service today....picked it up at 430pm just as the garage was closing....

Engine management light on all the way home(around 10miles)and temperature gauge was reading-40 before correcting itself after a couple of mins. As soon as I turn the van off and start it up again it reads -40 again before showing correct reading(30c)...

To say I'm angry is an understatement! The  full service cost me over £200 with VAT.  Oil filter,air filter and pollen filter replaced...

It's going straight back to the garage on Monday morning if it's not open tomorrow.

I've never had any problems before with any warning lights coming on.

Anyone else had problems after a service?

Was this done by a main dealer or some other garage ? Never get issues like this using main dealers costs a bit more but worth it for the lack of hassle.

Local garage. I've been going there for years. Missus take hers there too. I would never take any vehicle to a main dealer. Never have,never would.

What I'm miffed about mainly is they should of test driven my van after the service and this would obviously show up straight away. It smacks of rushing and cutting corners....

By the way I've never had this problem ever after a service before. Hopefully it'll just be a quick case of resetting my service light..seems odd my digital temperature display is showing-40 every time I start the van before slowing going back to ambient air temperature. Then it's fine until I turn my engine off again.

[dazmond]

I have 4 on at the moment after changing the axle hub. My mate needs to cancel them but we are a bit busy at the moment. Usually a sensor unplugged so can't give a correct reading. When you pop in, they will come out and plug in laptop to tell them what's the problem and sort it there and then so hang about and say you need the van for work that day.

I'm certainly not taking a day off work. I'll pop in on Monday afternoon after I've done my scheduled work.

[dazmond]

I took it for a run  last night and the temperature rectified itself after a few mins (but while it's reading minus temperatures the air con won't work). The engine management light stayed on and won't go off.

[dazmond]

I've just disconnected the battery for an hour which should reset everything. If that doesn't work it's back to the garage

[dazmond]

Fixed both issues myself this morning!🙂👍

This electrical plug wasn't plugged in after they changed the air filter(it was dangling underneath) so this has solved the -40 temperature display issue.

As for the engine management light being on I put my hand inside the fuel hole and pushed the fuel valve a bit(my van doesn't have a fuel cap) and this has turned it off....I remember having a similar problem years ago with a different van and I just replaced the fuel cap which solved it!😎

I'm a very happy man!

I'm not impressed with the garage though so I will still phone them on Monday and tell them....it could of been the young lad who I noticed was working there with the main mechanic. Its a basic rookie error though on their part.....

[Perfect Windows]

Keep using your local garage, Daz. They've made a mistake, that's all. If you've used them for years they'll be keen to keep your business so they'll be very careful in future.

Main dealers can do a substandard job and charge what they like as there'll be another customer along in a minute. They have a steady supply of fresh fish walking in the door. Small, local garages simply have to look after their customers.

Many years ago the consumer association sent cars with specific set up faults into main dealers and local grease pits. Locals performed better and charged less.

Most importantly, glad you're sorted.

Vin

[Scottish Cleaning Service]

Near exact same thing happened to me. My mate unplugged a hose when he was fixing my van and never noticed it. I got home driving at 25mph as it was connected to the turbo I think. Anyway, opened the bonnet and had a look around and saw it, plugged it in and all fine. Next day I saw him and showed him what had happened. He said he must have dislodged it when changing the power steering pump. You don't want to fall out with mechanics because you never know when you might need one.

[Slacky]

Loose connection or dodgy sensor.

Calm down.

Still they shouldn't give your van back with a service light on....its unprofessional

It’s a mistake. We all make mistakes.

[Splash and dash]

Loose connection or dodgy sensor.

Calm down.

Still they shouldn't give your van back with a service light on....its unprofessional

It’s a mistake. We all make mistakes.

But it’s not acceptable it went in for a service with no lights on and comes out after with them on that’s like us making the windows more dirty after cleaning them than they were before we started and charging the customer. I would also be spitting sparks about this , shows a total lack of quality control .

[dazmond]

Fixed both issues myself this morning!🙂👍

This electrical plug wasn't plugged in after they changed the air filter(it was dangling underneath) so this has solved the -40 temperature display issue.

As for the engine management light being on I put my hand inside the fuel hole and pushed the fuel valve a bit(my van doesn't have a fuel cap) and this has turned it off....I remember having a similar problem years ago with a different van and I just replaced the fuel cap which solved it!😎

I'm a very happy man!

I'm not impressed with the garage though so I will still phone them on Monday and tell them....it could of been the young lad who I noticed was working there with the main mechanic. Its a basic rookie error though on their part.....

Found out this is the MAF sensor plug that had not been connected!👍

[Scottish Cleaning Service]

Loose connection or dodgy sensor.

Calm down.

Still they shouldn't give your van back with a service light on....its unprofessional

It’s a mistake. We all make mistakes.

But it’s not acceptable it went in for a service with no lights on and comes out after with them on that’s like us making the windows more dirty after cleaning them than they were before we started and charging the customer. I would also be spitting sparks about this , shows a total lack of quality control .

If it was my mate mechanic and you went in trying to make a point then he would tell you not to come back again. He is very busy and makes mistakes but will try and help anyone. When one is busy, working 6 days a week then he makes mistakes. Maybe because I'm 59 and understand its hard running a business and don't like burning bridges.

If I was you then I would leave it and text and say, the sensor was left unplugged, so plugged it back in and everything fine now. He will thank you and probably look after you the next visit. 😉 That's the way I rock.

[Splash and dash]

Loose connection or dodgy sensor.

Calm down.

Still they shouldn't give your van back with a service light on....its unprofessional

It’s a mistake. We all make mistakes.

But it’s not acceptable it went in for a service with no lights on and comes out after with them on that’s like us making the windows more dirty after cleaning them than they were before we started and charging the customer. I would also be spitting sparks about this , shows a total lack of quality control .

If it was my mate mechanic and you went in trying to make a point then he would tell you not to come back again. He is very busy and makes mistakes but will try and help anyone. When one is busy, working 6 days a week then he makes mistakes. Maybe because I'm 59 and understand its hard running a business and don't like burning bridges.

If I was you then I would leave it and text and say, the sensor was left unplugged, so plugged it back in and everything fine now. He will thank you and probably look after you the next visit. 😉 That's the way I rock.

I certainly wouldn’t be using a guy like that to work on any of my vehicles, i expect them to do what ever and get it right first time , we can’t go into a house fire and walk over a body and say ooh well I’ll get it right next time , it’s totally unacceptable and a totally avoidable situation they clearly haven’t test driven the vehicle or even looked at the dash  lights , it’s not rocket science .