Hi
How do you all deal with slow or non payers ?
One is obvious the other is a bit more tricky as they owe you need to get your money without the nuclear option they
have a habit of calling you to clean but
Seem to conveniently forget the last one two or three unpaid invoices
The as and when’s seem to be the worst
A middle class phonon !!
I need a cute way of putting them straight without unsettling the other jobs nearby
I did a mini review of the slow/ non payers and was shocked to find the amount unpaid was well over a thousand this year
Not including the well pay next moth brigade the sum will triple if I added them on
How do you all deal with them
Surely it’s not just me who gets them !!
Don't ever be scared to loose bad customers, sign up to go cardless. Everyone who doesn't continually pay within 7 days then on the next clean post a note with your slip explaining that from the next clean, this is going to be the payment method used for collecting the window cleaning payment. So if they could sign up to the payment option before the next clean is due.
The ones who aren't signed up by the next time your round don't get done, simple as that. We have all been there and tolerated it like yourself at some stage, until you pro actively do something about it then itl never change, and youl have the same problem 12 months down the line.
I put up with it alot longer than I should have because like yourself, you put up with it in fear that you loose the work. The majority of the ones you do it to will sign up, let the ones who don't be someone else's headache. Youl regret not doing it sooner.
All new customers get told at the first clean that if payment is made later than 7 days twice within a 12 month period the option of bacs payment is taken away and they go onto go cardless.
