im covered by southern water ,this is where im coming from theyve  made massive proffits and directors get massive bonuses every year ! for many many years ! but now because its all come  on top that theve oversteped the mark and been captured pumping excess sewage into rivers and sea ,they now want to up our bills because theve been creaming it off the top,and havent invested there huge profits  into in the infrastucture into there business how can that be fair !
would we get away in our business using a 16 foot pole where a 22 foot pole is required  to do a good job but still charge the same price ? no we wouldnt !!!
i apologise for my rant but this is the world we live in now in my opinion and i hope you guys can see where im coming from.
and just need to add this currently there are thousands of people of  under souther water with no running water into there houses !! and having to go to a water collection point  where they give you bottled  water  !! to this is end i rest my case