deep ingrained habits are hard to shake off...many of you will not have been window cleaning as long as me.......
when i started in 1993 i was collecting for around 4 hours a week once id built up a fair size round(2 on a fri and 2 on a monday)...now its down to around 2-3 hours a month....
the hardest part will be getting all the extra phone numbers ill need for when they switch to BACS payments,some of my older less tech savvy customers will either still pay cash/card payment/cheque on the day or ill get them to set up a standing order(if their normally out when i clean theirs)......others will be delighted im not disturbing them on a cold dark night in the middle of winter......
the annoying thing is i get customers who ll pay by BACS then not text me a contact number...i have to hound them for one......even though ill write on their slip PLEASE TEXT/EMAIL ME WITH A CONTACT NUMBER FOR MY RECORDS.....
once i have their mobile number its pretty straightforward then....i can send a text reminder if need be which is much better than physically having to knock their door in the evening....