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Now that I have my customers email addresses due to go cardless, i am going to send them an email stating that I am applying a £3 tip on their behalf onto the december clean. If they would rather not, then to contact me before their clean.I doubt any would want to admit to being tight and therefore not contact me and I'm guessing the others wont even check their emails anyway. Or have them sent to spam. Either way, they cant deny that I sort permission first. Win win
Can't believe I've just read that Nathan You are either insane or taking the pee I know what my response would be if I were a custy, and it wouldn't be pleasant.
Im too soft.Just had to hand some tip money back. Just did a £25 job and the customer pays me in cash a twenty and pound coins. She then slips me a tenner for tip. A tenner? Thats far too much nearly 50% tip i said....no noHere have 5 back. Even £5 is still far too much love...Bless her.
you were not joking were you nat,
Quote from: Marc Stock on November 28, 2017, 03:11:05 pmIm too soft.Just had to hand some tip money back. Just did a £25 job and the customer pays me in cash a twenty and pound coins. She then slips me a tenner for tip. A tenner? Thats far too much nearly 50% tip i said....no noHere have 5 back. Even £5 is still far too much love...Bless her.Customers dont willy nilly hand tips out. They do actually think about it first or at least tbe majority do. So i dont refuse their kind gesture as it shows how they value your service
Quote from: johnny bravo on November 28, 2017, 02:14:04 pmyou were not joking were you nat, I don’t think he was either.
up too 410 here so far , better then last year (1240) told the lads this year i will double the tips before giving it to help the heroes this year there over the moon !!! they run in with the tip money every night adding it to the total (on a white board ) as they know its costing me each time they do it lol grrrrrrr i hate them (joke)
Quote from: Marc Stock on November 28, 2017, 03:11:05 pmIm too soft.Just had to hand some tip money back. Just did a £25 job and the customer pays me in cash a twenty and pound coins. She then slips me a tenner for tip. A tenner? Thats far too much nearly 50% tip i said....no noHere have 5 back. Even £5 is still far too much love...Bless her.Your not soft just a Muppet!! How is £10 expensive....? That's for a years service out in all weathers, plus she is showing her appreciation for your service! Grow a pair of shoulders FFS!!!
Erm yeah guys she is a pensioner and i think it was too much. Picked up approx £200 in tips this year so far..