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nathankaye

  • Posts: 5366
how would you respond?
« on: June 26, 2017, 10:59:31 am »
A referal from a regular customer to their friend for a conservatory roof clean. (More like a medium porch than a conservatory, as in size)





I think my response was fair and not confrontational
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nathankaye

  • Posts: 5366
Re: how would you respond?
« Reply #1 on: June 26, 2017, 11:02:35 am »
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P @ F

  • Posts: 6323
Re: how would you respond?
« Reply #2 on: June 26, 2017, 11:09:31 am »
Not with £60 mate to be fair , you must love a knockback , lots dont charge that for a normal size !
You should start wearing one of them eye masks Nath  ;D
I'm so lazy I'm getting tired of it !

8weekly

Re: how would you respond?
« Reply #3 on: June 26, 2017, 11:18:36 am »
Brown ones are a doddle. £45. 30 minutes work p[perhaps?

nathankaye

  • Posts: 5366
Re: how would you respond?
« Reply #4 on: June 26, 2017, 11:37:51 am »
Curious to know what others charge for a conny roof clean and your location.

A normal/ average size conny roof i charge between £70 - £90.  Im in south yorkshire, sunny doncaster areas. I might get about 70% of the ones i quote for.  Which im happy with as my bread n butter is my regular glass work. Conny roofs just breaks up the routine n something different to do
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Stoots

  • Posts: 6355
Re: how would you respond?
« Reply #5 on: June 26, 2017, 11:39:20 am »
Bloody he'll Nathan though you was in Yorkshire no London  ???

That's 30 mins work, I would have quoted £30 if it's was in my local area, if it was a current custy probably done it for 20 if doing windows at same time.

Brown poly ones are easy peasy,  I've done similar on 15-20 mins

As for pricing conny roofs an average 3x3m upvc polycarb one would be about £30-40 for a regular customer more if out of the way.

I tend to base my prices on £40 per hour for all add on work like roofs and fsg

nathankaye

  • Posts: 5366
Re: how would you respond?
« Reply #6 on: June 26, 2017, 11:52:12 am »
Wow im legit suprised by how cheap people work for. I was thinking my prices  are just about average.

So if your charging that low (only in my opinion) for improving someones conservatory which is perhaps a yearly or 2yearly clean. How little do you charge for cleaning peoples gutters, fascias and soffits. Which how I take it, adds to the look of the property and helps look after a property (as in damp issues).

I dont charhe on what i think I should earn in an hour, but if your self employed even in yorkshire I would have thought most would aim higher than £40 per hour
Or is this the difference of someone with a compact round compared to not??? In which case i consider myself very fortunate as 95% of my work is very compact.
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P @ F

  • Posts: 6323
Re: how would you respond?
« Reply #7 on: June 26, 2017, 12:10:44 pm »
I price pretty much the same as Adam , but i dont do add ons anymore as i cant be arsed , one of the reasons being that nobody wanted to pay the price , very few anyway !
Plus they always waited until light actually stopped getting through the roof before they called you , i have put it down to the fact that they all have these nice houses and motors , but in reality they are stretched to pay the bills that come with keeping up with appearances , a sad way to be but thats how it is round my way ! 
I'm so lazy I'm getting tired of it !

lee_dewing

  • Posts: 3124
Re: how would you respond?
« Reply #8 on: June 26, 2017, 12:11:13 pm »
Can't see anymore than £40.

Was is it 5 panels?

Hour tops  probably 40 minutes, their anyway for windows.

If that was a regular monthly customer I would probably charge £35.

What's windows house and conservatory £15 or £20?

Lee
Pleasure in the job puts perfection in the work.     - Aristotle

lee_dewing

  • Posts: 3124
Re: how would you respond?
« Reply #9 on: June 26, 2017, 12:17:31 pm »
Understand what you are saying Nath.

But regular customers get charged fair rate.

I would probably tell regular customer that I would charge £50-£60 and get it.

But as your a regular monthly customer then £35-£40.

That way they feel their getting a deal won't resent me and also hopefully realise I'm not desperate  :D
Pleasure in the job puts perfection in the work.     - Aristotle

nathankaye

  • Posts: 5366
Re: how would you respond?
« Reply #10 on: June 26, 2017, 12:29:13 pm »
A good price for quality work doesnt equal being desperate for money?

This isnt a regular customer, nor in my usual areas. Its a friend of a regular customer, who pays £14 for a bungalow window cleaning.
So i feel a good fee of £60 for a job thatvis out of my way and will come up lovely for the owner is more than a fair price. Esp considering my min charge is usually £70 for doing conny roofs.
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SB Cleaning

  • Posts: 4336
Re: how would you respond?
« Reply #11 on: June 26, 2017, 12:41:16 pm »
40 tops for that roof

Tom-01

  • Posts: 1349
Re: how would you respond?
« Reply #12 on: June 26, 2017, 12:55:38 pm »
She probably thought you weren't that professional due to the fact you were late because you slept in - why say that to the customer? Not a good start.

Price for that £45 - easy job.

But to be fair you have your minimum price and you stuck to it, well done.

Stoots

  • Posts: 6355
Re: how would you respond?
« Reply #13 on: June 26, 2017, 12:58:39 pm »
Wow im legit suprised by how cheap people work for. I was thinking my prices  are just about average.

So if your charging that low (only in my opinion) for improving someones conservatory which is perhaps a yearly or 2yearly clean. How little do you charge for cleaning peoples gutters, fascias and soffits. Which how I take it, adds to the look of the property and helps look after a property (as in damp issues).

I dont charhe on what i think I should earn in an hour, but if your self employed even in yorkshire I would have thought most would aim higher than £40 per hour
Or is this the difference of someone with a compact round compared to not??? In which case i consider myself very fortunate as 95% of my work is very compact.


I think you will find earnings are very area dependant.  I personally find I only get around 50% of quotes for all services windows fsg etc. Maybe not even 50 percent.

I tend to base windows on 30 an hour and extras on 40 an hour, I have found that to be about the limit of what people will pay near me.

There's lots of guys working for less, but not many working for more. My prices are considered expensive, at least that's the feedback I get everyday.

I just did an fsg job this morning. I charged £60. It took me 1 hr 30 mins. I think that's a great wage personally for scrubbing some plastics.


Of course we are all in different areas so what one charges is not relevant to another. I think as long as you are aiming to be in the top  percent of prices in your area and you are getting 50 percent plus of quotes you are doing on.

At the end of the day if you are only getting 10 percent of quotes accepted then you are too expensive. I would love to charge London prices but let's me realistic, you can buy a 2 bed terraced round here for 80 grand. In London it could be 4 times that.

Shrek

  • Posts: 3931
Re: how would you respond?
« Reply #14 on: June 26, 2017, 01:12:48 pm »
£40

Tosh

  • Posts: 2964
Re: how would you respond?
« Reply #15 on: June 26, 2017, 01:45:15 pm »
£9.50.

You're a cowboy, you should be ashamed of yourself, ripping off custards like that.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

SB Cleaning

  • Posts: 4336
Re: how would you respond?
« Reply #16 on: June 26, 2017, 01:51:38 pm »
She probably thought you weren't that professional due to the fact you were late because you slept in - why say that to the customer? Not a good start.

Price for that £45 - easy job.

But to be fair you have your minimum price and you stuck to it, well done.
I wouldn't of said anything about sleeping in either!

Totally unprofessional.

P @ F

  • Posts: 6323
Re: how would you respond?
« Reply #17 on: June 26, 2017, 02:00:44 pm »
He didnt get it cos he turned up with Ready Brek on his breath  ;D
I'm so lazy I'm getting tired of it !

nathankaye

  • Posts: 5366
Re: how would you respond?
« Reply #18 on: June 26, 2017, 02:14:02 pm »
She probably thought you weren't that professional due to the fact you were late because you slept in - why say that to the customer? Not a good start.

Price for that £45 - easy job.

But to be fair you have your minimum price and you stuck to it, well done.
I wouldn't of said anything about sleeping in either!

Totally unprofessional.

Yep, in hindsight that was a school boy error to put.
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nathankaye

  • Posts: 5366
Re: how would you respond?
« Reply #19 on: June 26, 2017, 02:18:43 pm »
I know prices are dependant upon localities etc, but surely not everyone charges these low prices which people are suggesting do they??

In 15 years of doing this work, ive never charged those low prices. I think throughout the 15yrs of doing roof cleans as an add on I started at £50 min charge. I still got most of the work i quoted, some for existing customers and some one offs as well. So I cant be the only one
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