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AuRavelling79

  • Posts: 26565
Re: I think I've dodged a bad custy bullet.
« Reply #20 on: February 26, 2017, 12:22:00 pm »
She probably can't understand why I'm not interested in dancing to her merry little tune at £30 an hour.

Ah ... the choices one can freely make when one is self-employed and has a full and well priced round.

 ;)
It's a game of three halves!

Smurf

  • Posts: 8538
Re: I think I've dodged a bad custy bullet.
« Reply #21 on: February 26, 2017, 12:37:33 pm »
I'm guessing that's why the last cleaner disappeared as he had enough of her too. lol

lal

  • Posts: 1117
Re: I think I've dodged a bad custy bullet.
« Reply #22 on: February 26, 2017, 01:32:59 pm »

 You did the right thing Granville, too much faffing about, plus you have enough other normal decent work to get on with.

Johnny B

  • Posts: 2385
Re: I think I've dodged a bad custy bullet.
« Reply #23 on: February 26, 2017, 02:33:27 pm »
That's what makes us all different I suppose. If I could accommodate her I would. If I couldn't, I would say so and explain why.

I wouldn't and don't dump customers like this. If there is money to be made, I'd just ask her to let me know when she needs me and I would fit her in when in the area next or when I could.

Being in Ireland, flexibility is key.

John
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

Smurf

  • Posts: 8538
Re: I think I've dodged a bad custy bullet.
« Reply #24 on: February 26, 2017, 03:12:53 pm »
You defo would not catch me up a ladder doing 3 storey windows no matter how much the job was worth.
Just tell em ladders are now banned lol

Jonny Swirljet

  • Posts: 205
Re: I think I've dodged a bad custy bullet.
« Reply #25 on: February 26, 2017, 03:23:47 pm »
Just a thought ???

I wonder if this lady rushes to her place of worship every time it rains and complains to her god that the recent shower has left her windows wet - and requests the use dry rain in future tempests - Amen!

I wouldn't give up a customer like this - she has immense comic value and would brighten my day.

I had a lady cancel because there were seagulls on her rooftop.

M & C Window Cleaning

  • Posts: 1592
Re: I think I've dodged a bad custy bullet.
« Reply #26 on: February 26, 2017, 04:48:26 pm »
I had a brilliant one the other day.
I turn up at a job and start to clean and customer comes out and says 'Can you you leave them today, it's raining.' I'm thinking 'what's he on about. It's not raining.' Then the penny drops. The rain he's talking about is my water. So naturally I pointed it out. 'Oh' he says, 'Carry on.' And shuts the door.

DaveG

  • Posts: 6348
Re: I think I've dodged a bad custy bullet.
« Reply #27 on: February 26, 2017, 06:05:44 pm »
I'm guessing that's why the last cleaner disappeared as he had enough of her too. lol

I reckon he's turned up and doing the outsides  ;D
You can't polish a turd

8weekly

Re: I think I've dodged a bad custy bullet.
« Reply #28 on: February 26, 2017, 06:40:34 pm »
I'm guessing that's why the last cleaner disappeared as he had enough of her too. lol

I reckon he's turned up and doing the outsides  ;D
I thought that.

AuRavelling79

  • Posts: 26565
Re: I think I've dodged a bad custy bullet.
« Reply #29 on: February 26, 2017, 07:01:34 pm »
I'm guessing that's why the last cleaner disappeared as he had enough of her too. lol

I reckon he's turned up and doing the outsides  ;D
I thought that.

I wondered that but then wondered why she didn't just sack me and have him do the lot? Then I thought - perhaps she wants me to do the insides until she can - in her mind - find someone to do the outsides trad.

All in all I'm well shot I think.

As for Johnny Bravo's "flexibility" - there are windies just as flexible in England as there are in Ireland - but I believe the more flexible ones haven't grasped the nettle on the "time management/customer management v income" equation.

Those that have don't have time to go back making special journeys or accommodations for slightly mental customers!
It's a game of three halves!

JandS

  • Posts: 4326
Re: I think I've dodged a bad custy bullet.
« Reply #30 on: February 26, 2017, 07:29:29 pm »
My best one was being sacked for doing them when she wasn't in...for about 4 years she was always in when I did them....went for the money and was gobsmacked at her indignation that I had done them whilst she was out....I was so taken aback I couldn't find words to argue with her and just walked away.
Impossible done straight away, miracles can take a little longer.

8weekly

Re: I think I've dodged a bad custy bullet.
« Reply #31 on: February 26, 2017, 07:50:13 pm »
My best one was being sacked for doing them when she wasn't in...for about 4 years she was always in when I did them....went for the money and was gobsmacked at her indignation that I had done them whilst she was out....I was so taken aback I couldn't find words to argue with her and just walked away.
I had one like that. It was obvious she wasn't happy they were done while she was out so instantly dropped. There's all kind of oddball. I picked one up about 18 months ago who's not had her windows cleaned for two years. I turned up in very light rain and she said not in the rain?? Not cleaned for two years and quibbles about a few spots of rain. Instantly dumped without troubling Aworka!

Johnny B

  • Posts: 2385
Re: I think I've dodged a bad custy bullet.
« Reply #32 on: February 26, 2017, 08:03:17 pm »
I'm guessing that's why the last cleaner disappeared as he had enough of her too. lol

I reckon he's turned up and doing the outsides  ;D
I thought that.

I wondered that but then wondered why she didn't just sack me and have him do the lot? Then I thought - perhaps she wants me to do the insides until she can - in her mind - find someone to do the outsides trad.

All in all I'm well shot I think.

As for Johnny Bravo's "flexibility" - there are windies just as flexible in England as there are in Ireland - but I believe the more flexible ones haven't grasped the nettle on the "time management/customer management v income" equation.

Those that have don't have time to go back making special journeys or accommodations for slightly mental customers!

Having worked both sides of the Irish Sea, I have experienced the difference in the 'culture' towards window cleaning both in the UK and Ireland.

In Blighty I almost never had a cancellation or postponement of a clean without a good reason. Here in the emerald isle it is very different believe me.

I am here nearly 6 years now and am well established locally. I therefore no longer have time to go out of my way for anyone but will accommodate anyone who is prepared to wait until I am in their locality next, or if I have the spare time (rare) to do them out of sync.
If I get a 'not today' I have enough work to not have to be affected by it. I don't drop them, but if it happens 2 or 3 times I just tell them to call me when they need me, and take them off my regilar calls list.  It would probably surprise many on here, but for me, it really does work. The customers get cleans at frequencies that suit them, and I am earning ok so everyone's happy.

John  (not Bravo)
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

AuRavelling79

  • Posts: 26565
Re: I think I've dodged a bad custy bullet.
« Reply #33 on: February 26, 2017, 08:13:59 pm »
It's cuz yer English John! They obviously hate you.  ;D

Sorry about the Bravo. Roger. Over and Out!

 

It's a game of three halves!

Tosh

  • Posts: 2964
Re: I think I've dodged a bad custy bullet.
« Reply #34 on: February 26, 2017, 08:52:20 pm »
I've a customer who's windows I've been doing monthly for years. The insides are minging. I've even offered to clean them for free simply because it bugs me so much but no, she's quite happy to just have the outsides done.

That's because she's spotted you eyeing her underwear up on the washing line and she knows damn well what you'll be getting up to unattended in her knicker drawer.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

rosskesava

  • Posts: 17015
Re: I think I've dodged a bad custy bullet.
« Reply #35 on: February 26, 2017, 10:25:20 pm »
That's because she's spotted you eyeing her underwear up on the washing line and she knows damn well what you'll be getting up to unattended in her knicker drawer.

I would like to get the chance.

Late 30's/early 40's, divorced, kids all left home and keeps fit.
Just chant..... Hare Krsna, Hare Krsna, Krsna Krsna, Hare Hare, Hare Rama, Hare Rama, Rama Rama, Hare Hare. It's beats chanting Tory Tory or Labour Labour.

Johnny B

  • Posts: 2385
Re: I think I've dodged a bad custy bullet.
« Reply #36 on: February 26, 2017, 10:31:41 pm »
It's cuz yer English John! They obviously hate you.  ;D

Sorry about the Bravo. Roger. Over and Out!

That's what I am tinking Granville! Ye see, if Oi start to speak t'way dey does, dey may well tink I am one o' dem! And don't ye be worrying about getting mi name wrong. Others do it all de toime! 😊

John
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

Tosh

  • Posts: 2964
Re: I think I've dodged a bad custy bullet.
« Reply #37 on: February 26, 2017, 11:10:21 pm »
That's because she's spotted you eyeing her underwear up on the washing line and she knows damn well what you'll be getting up to unattended in her knicker drawer.

I would like to get the chance.

Late 30's/early 40's, divorced, kids all left home and keeps fit.

Sorry? Where did you say she lived?
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'