[Jays Window Cleaning]

Do they have these hose  reels in stock or are they made to order?  Any one order one lately ?

[p1w1]

Ordered 1 yesterday from wcw was dispatched today

[Jays Window Cleaning]

Really . I got this  is ordered on this morning and got this

Good Afternoon,

Just a quick email to let you know we are awaiting the Power Up HD to come into stock as the manufactures are themselves waiting for parts to build them.

We are hoping to have them towards the end of the week/ start of next week.


As soon as they arrive we will send your order.
Any problems, please let us know on 01446 749 060.
Regards

WCW Admin Team

[Jays Window Cleaning]

I wanted the red hose to go with it but that said pre order . So as I want the stuff asap I ordered the yellow micro bore hose instead till they have the red one in stock.
But the power up hose reel didn't say that that's why I orders it . Bit wrong really taking money saying it will be 2 day pallet delivery then I get this email .

[premier window cleaners]

how do you reel in if the motor goes??

[Jays Window Cleaning]

Dunno have got it yet ....

[p1w1]

how do you reel in if the motor goes??

comes with a handle you can add on to it.

[Jays Window Cleaning]

P1w1 do you order a lot from WCW?  This is my 2nd order from them Witch has been mucked up . 1st order I ordered a wagtail and it came without clips I rang then up and made me out to be a liar . I said why would I be ringing you if I had the clips I'd be out working with it . So he says it send them out you get them in a few days this was in October still waiting .

[p1w1]

i did order mine through the website and it says its been dispatched, we will see what happens then as i ordered a few other bits at the same time.  I know some people on here order systems that ended up taking ages to be delivered when they had the items listed as in stock.

[p1w1]

P1w1 do you order a lot from WCW?

no first time mate

[Jays Window Cleaning]

I've always used gardiners and purefreedom and always had great service from them . The reason I came to WCW is for the electric hose reel . Should be stated pre order and it clearly wasn't . I wanted to gradually get my van how I want I cause of my back if I get it all at the same time few days before I wanna work I'm gonna end up with more problems like having to have mores time off . I planed a little each day so I wouldn't over do it .

[Jays Window Cleaning]

Pw1w1 you should get yours as  i didn't get a dispatched email . I ordered it at 11.40 this morning and I got that email at 5.30 . I've sent them an email cause I ain't happy . The order email I got clearly stated next day delivery .

[matthewprice]

Got mine from waterworks web site came in 3 days .Great as I live off shore in Scotland

[Jays Window Cleaning]

I've just emailed them mate to see if they have them in stock . Cheers for that

[p1w1]

Pw1w1 you should get yours as  i didn't get a dispatched email . I ordered it at 11.40 this morning and I got that email at 5.30 . I've sent them an email cause I ain't happy . The order email I got clearly stated next day delivery .

mine said next day delivery but the website states 2 day pallet delivery..find out tomorrow i guess

[Jays Window Cleaning]

Even that's confusing it's  either one or the other    Let me know if you get yours tomrrow mate . Gardiners and Purefreedom both are next day delivery and they do state they try for next day delivery but can't garauntee it . And its usually there next day if ordered in the AM or the next day. Service is fantastic with both . It's so anyoing that one company can't have all the products I need . I'd stick to gardiners but they don't do electric hose reels if I remember rightly I'm gonna have a look now I said that .

Yes they do but it's even more expensive and  lead time is 4 to 6 weeks .

[Michael Peterson]

ive got 2 hd reels, best things ive ever bought

[p1w1]

Even that's confusing it's  either one or the other    Let me know if yiu get yourd tomrrow mate . Gardiners and Purefreedom both are next day delivery and they do state they try for next day delivery but can't garauntee it . And its usually there next day if ordered in the AM or the next day. Service is fantastic with both . It's a shame on company can't have all the products I need . I'd stick to gardiners but they don't do electric hose reels if I remember rightly I'm gonna have a look now I said that .

Yes they do but it's even more expensive and  lead time is 4 to 6 weeks .

thats a hannay reel completely different mate

[Jays Window Cleaning]

Oh so I was right the first time. Lol

WCW must just have it in for me lol I haven't had a great experience buying from them .  I've asked fot a full refund in my email as they sent the email at 5.30 didn't get chance to call them back .

[duncan h]

I contacted him direct on FaceBook.
My HD didn't come with a handle