Dont kno if trying to just convinve myself, but i think we all must have one and that its not just me!
That one customer!
I have this old customer (age) who ive been cleaning windows for, for over 10 yrs. A lovely old dear whos more like a nanna than a customer. Every month a drink and something to eat (in winter always puts a drop of whiskey in coffee). Buys a small gift when its birthday/anniversary. When traditional working, allowed me to keep equipment n ladders at hers over night for wks when my car died. Etc, etc.
Turned up today and she wanted gutters cleanin as she does every 2yrs. After i sorted them out, she tells me that altho its only £20 she thinks iv done a great job and pays £30. (Now she forgot that in past i charged her a discounted rate of 25 per side facing of house, so 50 for both sides.) I didnt have heart to tell her i now charge £35 per side (pending size of house n area etc etc) and that her price was yrs old. So i gladly accept and nod appropriately.
Lol, shes the only cusyomer who i allow to get away with that. But it cant just be me who has a custy like this?