[Lee Pryor]

Oh well.

[Susan Dean (1stclean)]

lee I feel your pain we only have 3 window cleaning vans out full time and a back up forth if needed to sweap up any jobs missed and its a night mare ! this job would be great if it wasn't for the public

we have stopped taking work on to let all the new work bed down befoure we move forward good luck to you 

[KS Cleaning]

lee I feel your pain we only have 3 window cleaning vans out full time and a back up forth if needed to sweap up any jobs missed and its a night mare ! this job would be great if it wasn't for the public

we have stopped taking work on to let all the new work bed down befoure we move forward good luck to you

You would hardly have any jobs if it weren't for the public!

[Perfect Windows]

Most people feel the need to write complaints on the web because they don't have much else going on and they also hope to get something for free.
The bigger your company and number of staff the more chance of something going wrong and complaints arising.

Any one can see the complaints Lee is getting are from people who most of us would struggle to please.

Very early on I had a complaint posted on a review site.

Went to a flat to quote and agreed a price for six weekly cleaning.  As I left he said he was moving so only needed it done once.  I told him no, we weren't going to do it in that case.

So I returned home to a vicious phone message and a threat to review me badly.  Which he did.  For a while it was the first thing you found when you searched for our name.  I eventually took us off the listing site in question because they refused either to remove it or let me post a reply.

Vin

[Smurf]

Most people feel the need to write complaints on the web because they don't have much else going on and they also hope to get something for free.
The bigger your company and number of staff the more chance of something going wrong and complaints arising.

Any one can see the complaints Lee is getting are from people who most of us would struggle to please.

Finally, someone with an IQ above 100! I think that post pretty much sums up the reality.

Although they do seem likel difficult to please people that you're probably well rid of, to be honest your communication skills really are pretty poor.

Now that last comment sums it up even better I thought.

[SeanK]

Most people feel the need to write complaints on the web because they don't have much else going on and they also hope to get something for free.
The bigger your company and number of staff the more chance of something going wrong and complaints arising.

Any one can see the complaints Lee is getting are from people who most of us would struggle to please.

Your forgetting trolls, competition and genuine people who have received a poor service, but as with everything when reading
reviews you have to use a bit of common sense.
Believe me you wouldn't want to go back to the bad old days when cowboy dealers/service providers could do what they
wanted without fear of being outed.

[Susan Dean (1stclean)]

lee I feel your pain we only have 3 window cleaning vans out full time and a back up forth if needed to sweap up any jobs missed and its a night mare ! this job would be great if it wasn't for the public

we have stopped taking work on to let all the new work bed down befoure we move forward good luck to you

You would hardly have any jobs if it weren't for the public!

maybe for you,  we would still have 40% of our work if the domestic side failed

[Tosh]

60% cut in income's nothing.

[G Griffin]

I have no dought Lee has a very successful business. But the chaps on here  make the successful businesses lager than life and built and  a  none fail image and  worship them.   Then when they find out their  superstar has the same problems as they do the bubble bursts and we are all shocked. Lee is just like us and has the same stumbling blocks.

Of Coors, you're right, Bud. 
Even if you have a Stella business problem customers will come Carling.

[*Hector*]

COAT!! 

Get it now...... do not stop at the cloakroom.....

Just keep going.....

and going



and going

 

[DaveG]

COAT!! 

Get it now...... do not stop at the cloakroom.....

Just keep going.....

and going



and going

 

But first, he better stop and have a pee..

[Lee Burbidge]

I didn't read all through this.... but get the gist. This post needs pulling. Lee does not need to explain himself. If the intention was to be helpful you would of done it privately.

I think the op was right in pointing out that Lee had lost work because of his firms bad reviews  on the tinternet.

Yes privately. But that is not how it reads, and I think you know that.

[Lee Burbidge]

Its true I don't need to answer to anything.

Everyone knows its human nature to moan rather than praise. Not being funny but we are 10x the size of most one man bands, that means 10x everything, including problems not just the  money. The jobs worth that moaned about it not being 12 weeks stands out in my mind very clearly. That was a Thursday, the following Monday would have been exactly 12 weeks from our previous visit. He had fascias and gutters booked for that clean, over £200 job. When my worker arrived he made him wait at the door for 10 minutes while he found his diary. He then stood there making a fuss it had not been exactly 12 weeks and turned my chap away which halved his day! we were 2 working days early for god sake!

If you guys on here cant read between the lines with stuff like this then I'm very supprised. Then we have a woman who doesn't like text alerts and another who doesn't like leaflets through the door. Come on people!

I don't know why the chap that started this thread feels he is helping me. It seems more like a middle finger up at me. Why would you help a competitor? Who are you to be telling me what I should be doing to build a successful business? What are you? probably one man with 300 customers! Your very welcome to come down and advise me on how to run my business anytime. What a joke.

I'm glad to be so entertaining for everyone.

Unfortunately Lee, the 'small poppy syndrome'  seems to see success as a threat rather than a motivation.  Im surprised this is still up...... 

[Smurf]

Oh well us mere mortals are obviously below you two but at least I don't have any bad reviews...Yet 

[Soupy]

Im surprised this is still up......

Why? I don't really see why it would be removed? No-one has been particularly offensive, have they? Lee Pryor has said himself that he's not that fussed.

I'm really not taking it personally. I actually find it quite funny.

We're all big boys here.

[AuRavelling79]

Im surprised this is still up......

Why? I don't really see why it would be removed? No-one has been particularly offensive, have they? Lee Pryor has said himself that he's not that fussed.

I'm really not taking it personally. I actually find it quite funny.

We're all big boys here.

Agreed.

[nathankaye]

If these big boys n high timers cant take a little micky taking or comments which they feel are negative. Then simply stop reacting or posting. 
5 vans on road, 8 vans on road or the one man band. We all have the same issues, regardless!  Only difference is the scale of those aspects. But the bigger boys didnt get there by crying at every comment that came there way so why is this any different lee?

[CleanClear]

Its true I don't need to answer to anything.

Everyone knows its human nature to moan rather than praise. Not being funny but we are 10x the size of most one man bands, that means 10x everything, including problems not just the  money. The jobs worth that moaned about it not being 12 weeks stands out in my mind very clearly. That was a Thursday, the following Monday would have been exactly 12 weeks from our previous visit. He had fascias and gutters booked for that clean, over £200 job. When my worker arrived he made him wait at the door for 10 minutes while he found his diary. He then stood there making a fuss it had not been exactly 12 weeks and turned my chap away which halved his day! we were 2 working days early for god sake!

If you guys on here cant read between the lines with stuff like this then I'm very supprised. Then we have a woman who doesn't like text alerts and another who doesn't like leaflets through the door. Come on people!

I don't know why the chap that started this thread feels he is helping me. It seems more like a middle finger up at me. Why would you help a competitor? Who are you to be telling me what I should be doing to build a successful business? What are you? probably one man with 300 customers! Your very welcome to come down and advise me on how to run my business anytime. What a joke.

I'm glad to be so entertaining for everyone.

Unfortunately Lee, the 'small poppy syndrome'  seems to see success as a threat rather than a motivation.  Im surprised this is still up......

Either way, Lee chose to document what he was doing and how it was going. Highlighting the negatives you have to deal with is no big thing sureley , and is actually informative ? We all must get cancellations, complaints etc. after all .

[ChumBucket]

It's not that long ago Lee was apparently "leaving" this forum, fed up of the "which brush is best" brigade. I thought he was being serious and actually got a wee bit exited at the prospect of his exit- however, the attention seems to have him still attached!

[Champagne Supernova In The Sky]

I see Pryors now have 2 positive reviews on Google within the last week.