[duncan h]

Another guy asking me to not bother until summer. Texted him back saying I don't do that. Cancel or carry on. Another customer lost. Not messing about

[Smurf]

Shame on you 

I would have been a bit more tactful myself like:
No probs, don't call me I will call you 

[paulben]

just say ok just don't tell them it wont be till summer 2050 they never stipulated which summer

[martin hulstone]

I just let them know there will be a significant increase if they only want a summer clean, if they agree,fine. I am always behind in winter anyway so in summer a 20 pound job is 30 pounds. win win.

[Smurf]

I just let them know there will be a significant increase if they only want a summer clean, if they agree,fine. I am always behind in winter anyway so in summer a 20 pound job is 30 pounds. win win.

+1 as they can always go on the back burner and you do them if/when it suite you that's if you have time to fit them in.

[Small but perfectley formed]

Had the same after I sent reminder text asking for payment , can you leave them til Jan Feb with all this rain.
OK  I will hibernate for 3 months then start doing them again

[Walter Mitty]

As others have said, for me it will usually be a substantial price increase to re-start in Spring.  I don't increase the prices of my regulars often enough - I view it as a sort of loyalty bonus for not being a messer, although it's never spoken.  However, as soon as someone wants to change the terms of the verbal agreement, that gives me the leverage to do likewise.  I won't say, "no exceptions!" because I have done so very occasionally.  If I do, I always let them know that I have made an exception for them and that it may not always be possible in the future.

[richard groves]

I have a custy who did that last year and just has again, tbh unlike others I dont really give a monkies, its a 5 min job for a tenner a month always cash under a pot never have to see her, cancelled by text with plenty of notice hasn't put me out or wasted my time in any way, theres always one ! but a job is a job and so is the money, if more were to do it I my take a harder line though.

[johnny bravo]

i just say ok,    then never do them again,    i just say ive took on new customers when they ask again,    havent got the time.

[duncan h]

I have a custy who did that last year and just has again, tbh unlike others I dont really give a monkies, its a 5 min job for a tenner a month always cash under a pot never have to see her, cancelled by text with plenty of notice hasn't put me out or wasted my time in any way, theres always one ! but a job is a job and so is the money, if more were to do it I my take a harder line though.

Don't clean in winter. Don't clean when raining.  You cant make a living just in the summer

[Walter Mitty]

i just say ok,    then never do them again,    i just say ive took on new customers when they ask again,    havent got the time.

I've taken that stance too!
I told one guy that I had to replace him with an all year round customer because no-one lets me off my bills in winter.  I only said it because he was a PITA anyway.

[NWH]

I had a new custie say to me once can we leave it until the weather improves in about 5 months time,I said NO I'm not a hedgehog I clean all year round and that was the terms I stated from the start. I always tell new ones I clean all year round and if I get a sniff they are not up for it I won't start cleaning them. That's why a lot of people gain jobs in March of April it's not a coincidence your probably picking up jobs from another cleaner that doesn't want to know when they've tried calling them in the spring.

[martin hulstone]

If you have plenty of work(which most claim to have ie swap one customer for another) why would you not accept a summer only clean if the price is vastly increased? most of us cant keep to schedule in winter so do longer days in summer, surely if a customer who is say 15 pounds a month accepts they have to pay 22 pounds for a summer clean only, you will earn better money during the better weather

[Johnny B]

I work differently to most on here, i.e. I work to a frequency that suits my customers, be it at 2, 4, 6, 8 or 12 weekly intervals. I also have others who phone me as and when they want a clean. It doesn't worry me in the slightest as long as I make enough money.

So if anyone wants to drop out for a few months, I just say 'no problem, give me a shout when you need me again'. I don't see the sense in turning away work if it's on offer and I can fit it in.

John

[richard groves]

I work differently to most on here, i.e. I work to a frequency that suits my customers, be it at 2, 4, 6, 8 or 12 weekly intervals. I also have others who phone me as and when they want a clean. It doesn't worry me in the slightest as long as I make enough money.

So if anyone wants to drop out for a few months, I just say 'no problem, give me a shout when you need me again'. I don't see the sense in turning away work if it's on offer and I can fit it in.

John

Thank fook for that, I thought I was the only one.

[martin hulstone]

I work differently to most on here, i.e. I work to a frequency that suits my customers, be it at 2, 4, 6, 8 or 12 weekly intervals. I also have others who phone me as and when they want a clean. It doesn't worry me in the slightest as long as I make enough money.

So if anyone wants to drop out for a few months, I just say 'no problem, give me a shout when you need me again'. I don't see the sense in turning away work if it's on offer and I can fit it in.
As long as the price is right and it is beneficial to both of you, we are providing a service after all
John

[martin hulstone]

Sorry John, i hijacked your post, dont know what i pressed wrong

[Johnny B]

Sorry John, i hijacked your post, dont know what i pressed wrong

No problem Martin. 

[SB Cleaning]

I work differently to most on here, i.e. I work to a frequency that suits my customers, be it at 2, 4, 6, 8 or 12 weekly intervals. I also have others who phone me as and when they want a clean. It doesn't worry me in the slightest as long as I make enough money.

So if anyone wants to drop out for a few months, I just say 'no problem, give me a shout when you need me again'. I don't see the sense in turning away work if it's on offer and I can fit it in.
As long as the price is right and it is beneficial to both of you, we are providing a service after all
John

I do pretty much the same....although I don't really get that many custys that do it

[martin hulstone]

Good to see a work ethic similar to mine, i dont mind people who dictate to me, but i charge them for the privelage and they normally get cleaned when it suits me in a void.