Its not easy for everybody, your a worker, y our a salesman, or you deliver the job. I understand how it works - (only after 23 years) some people do not have the confidence at all to face people - lucky if you have, its good for business, but if you havent you look for alternatives (great if you have the confidence) but not all of us do. So it boils down to outsourcing, some people are great at knocking and being bold, some people aren't . Great if were an all confident singing band............