Maybe you should have charged he a late payment fee too.
Dog eat the slips my arse 
There is a pretty good chance that you are right.

The sad thing is how quickly we (me included) find the negative in a situation like this. Maybe that's genuinely what happened. It may never have dawned on her that the special needs home would have a contact number for Granville. Maybe she did genuinely think she would see him sooner than she did.
Then when you are younger, your life is so involved and busy that 'little' things like paying the window cleaner are of secondary importance. And as we get older, time flies by so fast that we truly don't realise how much time has elapsed.
Nah, I think you are right.

When something like this happens I really have to check myself because it is so easy for me to get myself so wound up about a debt like this. Mostly however, it eventually ends well. But if she asks to become a regular customer, then Granville is already prepared and can make a calculated decision based on experience. Of course the other side of the coin is; how much is that easier access actually worth?
Who said being a window cleaner was easy?
