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Klean07

  • Posts: 3243
Cull? Does anyone else do one?
« on: July 24, 2015, 03:00:00 pm »
Every now and again I look at my customer base and look for flaws like access problems, late payers, or wasters etc. I then cull the lot of them! Anyone else do this or do you soldier on regardless?
kkleanwindowcleaning.co.uk

jonboywalton75

  • Posts: 2228
Re: Cull? Does anyone else do one?
« Reply #1 on: July 24, 2015, 03:05:13 pm »
Yeah!!!
Best way to cull is put prices up.
I took a leaf out of Ian101s book and started with the price rises, higher rises for any messers, late payers, access issues, etc.
Got rid of 4 this way this week, makes me feel good😊
Do the usual and get better custies elsewhere.
Maybe Ian will be getting some calls from my dumpees,  LOL

chris turner

  • Posts: 1500
Re: Cull? Does anyone else do one?
« Reply #2 on: July 24, 2015, 03:06:05 pm »
I cull regularly, almost monthly!
This weekend I'm dropping a set of houses down one road, 7 jobs in fact, purely because I can't stand doing them. They have to be home when I come or its over the garage to get to the back. Its a shame because there nice customers, all around £17 each but its become one of those days when I sigh every time its due.
Iv picked up a couple of bigger houses recently so iv already replaced them.

Culling is a necessary part of building a good round your happy with. All in all this year iv probably culled around 40 jobs and replaced them with around 20 better paid ones.

Smurf

  • Posts: 8538
Re: Cull? Does anyone else do one?
« Reply #3 on: July 24, 2015, 03:08:04 pm »
Replace with well paid jobs & cull the crap/awkward ones is what I do.
I would take on any job then realise I was making a rod for my own back so now pick and choose what I take on

the king

  • Posts: 1461
Re: Cull? Does anyone else do one?
« Reply #4 on: July 24, 2015, 03:43:05 pm »
im culling at the minit sold a load i dident want  2 weeks ago £140  wrth of wrk all spred out bad acssess ect , £££'s i n then lmfao

Klean07

  • Posts: 3243
Re: Cull? Does anyone else do one?
« Reply #5 on: July 24, 2015, 03:48:17 pm »
I've been in this job a long time but isn't it strange when you dump a few some new ones suddenly appear! Great feeling isn't it!
kkleanwindowcleaning.co.uk

Ian101

  • Posts: 7889
Re: Cull? Does anyone else do one?
« Reply #6 on: July 24, 2015, 04:48:37 pm »
Yeah!!!
Best way to cull is put prices up.
I took a leaf out of Ian101s book and started with the price rises, higher rises for any messers, late payers, access issues, etc.
Got rid of 4 this way this week, makes me feel good😊
Do the usual and get better custies elsewhere.
Maybe Ian will be getting some calls from my dumpees,  LOL

 ;D

jonboywalton75

  • Posts: 2228
Re: Cull? Does anyone else do one?
« Reply #7 on: July 24, 2015, 05:32:14 pm »
Ian should be called
THE PREDATOR ;D

Ian101

  • Posts: 7889
Re: Cull? Does anyone else do one?
« Reply #8 on: July 24, 2015, 05:57:05 pm »
Ian should be called
THE PREDATOR ;D

 ;D .... had one Muppet yesterday text me saying once every 8 weeks was too much for his budget and I would HAVE to change frequency to every 12 weeks or he would have them done as and when as to suit him .... now an ex customer wont bore u with the reply but I suggested it be best if I took him off my round 

Smurf

  • Posts: 8538
Re: Cull? Does anyone else do one?
« Reply #9 on: July 24, 2015, 06:14:25 pm »
Well they do say wfp does keep the windows looking cleaner for longer after all ;D

robbo333

  • Posts: 2420
Re: Cull? Does anyone else do one?
« Reply #10 on: July 24, 2015, 06:22:42 pm »
Sorry I don't clean your area anymore! Oooops did I say that out loud  ;D
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

Smurf

  • Posts: 8538
Re: Cull? Does anyone else do one?
« Reply #11 on: July 24, 2015, 06:38:14 pm »
Might be a bit tricky when you turn up to do next door ;D

Sorry I don't clean your area anymore! Oooops did I say that out loud  ;D

dazmond

  • Posts: 24444
Re: Cull? Does anyone else do one?
« Reply #12 on: July 24, 2015, 07:13:34 pm »
i occasionally drop the odd customer here and there but on the whole NO!as ive already have weeded out the messers over the years.

i do have a "good customer gone bad" scenario from time to time and sometimes dont go back to jobs if their out of my way
price higher/work harder!

dave f

Re: Cull? Does anyone else do one?
« Reply #13 on: July 25, 2015, 11:26:15 am »
ive got rid of loads this year already ive piked up more as well. and I have a few that I do when I can be arsed to go

slap bash

  • Posts: 1366
Re: Cull? Does anyone else do one?
« Reply #14 on: July 25, 2015, 01:34:29 pm »
Its a good way to stop frustration with in your round. Waisters,  pittas, bad payers,slow payers, moan asses, rude boys and gals, folk who talk down to you, not respect. One gets to a stage of the game were they are not worth it.  A swift kick up the orifice. Dumping its part of the game.    Its a good feeling.

jonboywalton75

  • Posts: 2228
Re: Cull? Does anyone else do one?
« Reply #15 on: July 25, 2015, 02:26:51 pm »
Nothing like a good dump :o

dave the rave

  • Posts: 136
Re: Cull? Does anyone else do one?
« Reply #16 on: July 26, 2015, 02:16:50 pm »
dont cull but have only dropped no more than 10 in 16 years maybe getting the right jobs

Stoots

  • Posts: 6355
Re: Cull? Does anyone else do one?
« Reply #17 on: July 26, 2015, 03:15:33 pm »
suppose it depends on what you are prepared to aceept

Poor access
Has to be in to clean
Have to collect
Late payer
Bad payer
Miserable twat
Underpriced

all are reasons to drop but you could keep them all also so depends on what you want to put up with

i only want custies who pay online and who i can turn up and clean and dont have to specify a day or time.
Anything else is slowing you down and lowering profits

rape these cash cows