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Oliver Beerhoff

  • Posts: 2
Am i Staining Customers rough cast walls?
« on: July 05, 2015, 09:53:06 pm »
Lost 7 or 8 customers in same street after one old lady pointed out that the stains under her window were being caused by the window cleaner. Been cleaning these houses for 18 years and 6 years on W.F.P
How do I win the trust of these customers back and convince them that the poles aren't responsible for the stains? ???

Stoots

  • Posts: 5984
Re: Am i Staining Customers rough cast walls?
« Reply #1 on: July 20, 2015, 11:22:25 pm »
you dont, if they have it in their head you are responsible no amount of reasoning will turn them otherwise. people are impressionable and believe what they want to believe.

slap the old bag who grassed