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richywilts

  • Posts: 4262
employee downtime
« on: June 15, 2015, 09:12:49 am »
in the event of some unexpected downtime what tasks do you have your staff doing just trying to brainstorm and gets some ideas as im sick of my staff not be proactive so writing up a list of tasks they can do if we have an unexpected delay to work like this morning had printer issues
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

Ben wood

Re: employee downtime
« Reply #1 on: June 15, 2015, 10:11:42 am »
Leaflet delivery
Clean van
Door knocking
Equipment checks

SeanK

Re: employee downtime
« Reply #2 on: June 15, 2015, 10:35:14 am »
I would say the biggest cause of downtime would be bad weather, the guys who I know that employ have it contracted
so that the employees have to make this time up either by working weekends or staying on a few hours in the evenings.
I am talking about bad weather guys not the odd bit of rain or showers.

Scrimble

  • Posts: 2052
Re: employee downtime
« Reply #3 on: June 15, 2015, 10:43:43 am »
never missed a day so far due to bad weather,

if you have problems with printer write down the list of jobs and prices etc on a piece of paper using a pen
if you need invoices printing do the jobs then take invoices back later,
if you have no windows cleaned today slips then write it on the back of a business card,



slap bash

  • Posts: 1366
Re: employee downtime
« Reply #4 on: June 15, 2015, 01:39:21 pm »
Keep them busy and they will be happy if not they will fight ass about steal and cause poo.

SeanK

Re: employee downtime
« Reply #5 on: June 15, 2015, 01:43:42 pm »
A bullwhip soon sorts out the wheat from the chaff. ;D

richywilts

  • Posts: 4262
Re: employee downtime
« Reply #6 on: June 15, 2015, 02:36:00 pm »
The printer issue wAs unexpected my sister used it to print her assignment for her masters left me no ink had to go asda at 8am then it wouldn't work after aligning the cartridge done my head in but it's constant issue now need to put my foot down
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

Johnny B

  • Posts: 2385
Re: employee downtime
« Reply #7 on: June 15, 2015, 05:06:00 pm »
Why should your staff be proactive? It's up to you to come up with ideas to keep them busy. Just saying.

John
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

Dave Willis

Re: employee downtime
« Reply #8 on: June 15, 2015, 05:12:49 pm »
give them a pencil each, get them to write their jobs out and send them to work  ???

8weekly

Re: employee downtime
« Reply #9 on: June 15, 2015, 05:15:34 pm »
Unbelievable! How can you expect much from your staff when you leave it to the last minute to print out the day's work for staff. As DW said, why not write a few out to get them on their way. And you ran out because your sister used all the ink.  ::)roll

Michael Peterson

  • Posts: 1741
Re: employee downtime
« Reply #10 on: June 15, 2015, 06:28:45 pm »
what a way to run a business

Ian101

  • Posts: 7889
Re: employee downtime
« Reply #11 on: June 15, 2015, 06:58:36 pm »
my printer self destructed last month ... took photo of screen with phone ... simples

Ian101

  • Posts: 7889
Re: employee downtime
« Reply #12 on: June 15, 2015, 07:00:29 pm »
in the event of some unexpected downtime what tasks do you have your staff doing just trying to brainstorm and gets some ideas as im sick of my staff not be proactive so writing up a list of tasks they can do if we have an unexpected delay to work like this morning had printer issues

if they need telling things like this then prob not worth employing ... a good lad would have found something to do with u telling him .... u will waste more time cajoling shirkers into doing something he don't want to do

Walter Mitty

  • Posts: 1314
Re: employee downtime
« Reply #13 on: June 15, 2015, 07:07:54 pm »
The printer issue wAs unexpected my sister used it to print her assignment for her masters left me no ink had to go asda at 8am then it wouldn't work after aligning the cartridge done my head in but it's constant issue now need to put my foot down

I'm guessing from what you've written that you use inkjet (you call it ink rather than toner).
If so, I suggest investing in a single colour laser printer and always have some spare toner (get a spare as soon as you load the last one).  It lasts an eternity compared to those poxy little inkjet cartridges.  Yes, you have to pay more for toner carteidges but at least you're not forever changing them or wasting loads on head cleans.

CleanClear

  • Posts: 15491
Re: employee downtime
« Reply #14 on: June 15, 2015, 08:15:38 pm »
The printer issue wAs unexpected my sister used it to print her assignment for her masters left me no ink had to go asda at 8am then it wouldn't work after aligning the cartridge done my head in but it's constant issue now need to put my foot down

"yeah you can come to my office and print it out no problem, i've got everything there"........thats what you said innit Rich ?  ;D
*Status*--------Currently Online---------

CleanClear

  • Posts: 15491
Re: employee downtime
« Reply #15 on: June 15, 2015, 08:16:42 pm »
in the event of some unexpected downtime what tasks do you have your staff doing just trying to brainstorm and gets some ideas as im sick of my staff not be proactive so writing up a list of tasks they can do if we have an unexpected delay to work like this morning had printer issues

Get them to collect ink cartridges from Office World !!!  ;D ;D
*Status*--------Currently Online---------

Edge Clean

  • Posts: 146
Re: employee downtime
« Reply #16 on: June 15, 2015, 08:47:57 pm »
Richie, I thought you were back on the glass full time, surely you know where the work is, what needs doing and could right it down as you went along?


Frankybadboy

  • Posts: 9026
Re: employee downtime
« Reply #17 on: June 15, 2015, 09:19:01 pm »
i thought you used cleaner planner


so why you not got the apps on there phones ;)

richywilts

  • Posts: 4262
Re: employee downtime
« Reply #18 on: June 16, 2015, 12:32:33 am »
The printer issue wAs unexpected my sister used it to print her assignment for her masters left me no ink had to go asda at 8am then it wouldn't work after aligning the cartridge done my head in but it's constant issue now need to put my foot down

I'm guessing from what you've written that you use inkjet (you call it ink rather than toner).
If so, I suggest investing in a single colour laser printer and always have some spare toner (get a spare as soon as you load the last one).  It lasts an eternity compared to those poxy little inkjet cartridges.  Yes, you have to pay more for toner carteidges but at least you're not forever changing them or wasting loads on head cleans.

i do have a larger kyocera office laser type printer that uses toners but since got my business back and keeping it small ive not felt the need to set it up just yet
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

richywilts

  • Posts: 4262
Re: employee downtime
« Reply #19 on: June 16, 2015, 12:34:43 am »
i do use cleaner planner i use the invoice option so that it has all my payment options each time we clean this is what held us up today waiting for the invoices to print one of the lads does use the app but the other one cant find it on his samsung phone
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844