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dave f

informing custermers your on holiday
« on: March 04, 2015, 06:46:11 am »
if your like me and never catch up with work before you go on holiday how do you inform custys your on holiday I have a few wingers if im not there on time.ive started to to put on the slip I post after a clean ,informing them that I will be on holiday.in what ever month we go ,but don't put a date of return what do you guys do?

Clever Forum Name

  • Posts: 5942
Re: informing custermers your on holiday
« Reply #1 on: March 04, 2015, 06:50:14 am »
Holiday  ???

If you know the complainers. Just tell them :)

deeege

  • Posts: 5116
Re: informing custermers your on holiday
« Reply #2 on: March 04, 2015, 07:01:06 am »
You need to start working evenings to fully catch up with work!

 :o
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

Spruce

  • Posts: 8676
Re: informing custermers your on holiday
« Reply #3 on: March 04, 2015, 07:35:18 am »
Never tell anyone you are going on holiday, where or when.

Our customer's house was broken into when he was away in Spain over an extended weekend. They cleaned the place out and nobody heard them.

Apparently one of his mates broadcast his being away on Facebook.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

SeanK

Re: informing custermers your on holiday
« Reply #4 on: March 04, 2015, 11:29:04 am »
Never tell anyone you are going on holiday, where or when.

Our customer's house was broken into when he was away in Spain over an extended weekend. They cleaned the place out and nobody heard them.

Apparently one of his mates broadcast his being away on Facebook.

Exactly, if they complain then tell them you where on holiday but most wont even notice or care.

Re: informing custermers your on holiday
« Reply #5 on: March 04, 2015, 03:56:25 pm »
Do your customers inform you they are going to be on holiday ?
I just change the answerphone message stating I am away and the date I will be resuming work ( usually make the date a few days after my return to give some breathing space to catch up if needed and prioritise overdue work )

Re: informing custermers your on holiday
« Reply #6 on: March 04, 2015, 04:35:32 pm »
Does anyone care if the window cleaners on holiday? I doubt it.

Ian101

  • Posts: 7889
Re: informing custermers your on holiday
« Reply #7 on: March 04, 2015, 05:59:13 pm »
I never tell them anymore - they look at u funny when they realise their windy has been to Jamaica and Mexico

PoleKing

  • Posts: 8974
Re: informing custermers your on holiday
« Reply #8 on: March 04, 2015, 06:17:08 pm »
Does anyone care if the window cleaners on holiday? I doubt it.

+1.
Even if you're 2 weeks late, most won't phone.
They probably won't even notice you're 2 weeks late.
In my experience, customers only really care if you're early.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

paulben

  • Posts: 1041
Re: informing custermers your on holiday
« Reply #9 on: March 04, 2015, 06:54:53 pm »
if your going to tell customers your going away don't tell them the dates your away just tell them your going to  be a week late or whatever so no one knows when your home is empty
Do not steal the government hates competition

Re: informing custermers your on holiday
« Reply #10 on: March 04, 2015, 07:31:42 pm »
I never tell them anymore - they look at u funny when they realise their windy has been to Jamaica and Mexico

Really? Why's that?

Re: informing custermers your on holiday
« Reply #11 on: March 04, 2015, 07:46:12 pm »
Does anyone care if the window cleaners on holiday? I doubt it.

+1.
Even if you're 2 weeks late, most won't phone.
They probably won't even notice you're 2 weeks late.
In my experience, customers only really care if you're early.
Really ?
I thought they got the huff if we weren't punctual, even if its raining and blowing a gale !  ;D

PoleKing

  • Posts: 8974
Re: informing custermers your on holiday
« Reply #12 on: March 04, 2015, 09:04:09 pm »
Does anyone care if the window cleaners on holiday? I doubt it.

+1.
Even if you're 2 weeks late, most won't phone.
They probably won't even notice you're 2 weeks late.
In my experience, customers only really care if you're early.
Really ?
I thought they got the huff if we weren't punctual, even if its raining and blowing a gale !  ;D

Nah. Punctuality is more for the shiner than the customer in my experience.
Except the odd lil' old dear who marks the calendar when we've been.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

capn sparkle

  • Posts: 567
Re: informing custermers your on holiday
« Reply #13 on: March 04, 2015, 09:10:07 pm »
Does anyone care if the window cleaners on holiday? I doubt it.

+1.
Even if you're 2 weeks late, most won't phone.
They probably won't even notice you're 2 weeks late.
In my experience, customers only really care if you're early.
Really ?
I thought they got the huff if we weren't punctual, even if its raining and blowing a gale !  ;D

Mine are all 7 - 8 weeks minimum been working on 23.12.14 custies today! No-one even bats an eyelid.

Matt.

  • Posts: 1836
Re: informing custermers your on holiday
« Reply #14 on: March 04, 2015, 09:11:37 pm »
Dave, just tell the moaners that ur body needs an mot, and you have got to have a camera up the japsy.................... And there's a good chance us won't be able to walk for 2 weeks 😄,

And when u come back all tanned up, you will have to say u had a reaction to the anaesthetic, and may have to go back !!

Just explain to the rest when ur back


G Griffin

  • Posts: 40745
Re: informing custermers your on holiday
« Reply #15 on: March 04, 2015, 11:06:23 pm »
I never tell them anymore - they look at u funny when they realise their windy has been to Jamaica and Mexico

Really? Why's that?
Because it was for a long weekend.
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