[Richard iSparkle]

for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard

[Tom-01]

for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard

Hi mate.

New ones that we do insides for now yes I say clear ledges and most existing. Some aren't that bad so just do it myself.

Although I think it's good practice to get them to do it and say because you don't want to break anything. And also it can slow you down dramatically.

If I do move stuff I put it back.

I think going forward I will say ledges must be cleared otherwise unfortunately we won't be able to clean them - just keeps you covered then.

Tom

[Tom-01]

You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

[Clever Forum Name]

Yes

No

Basis of price given if over £50

[C o z y]

I've got some Brit custies that ask for the insides now and again. I charge either same as outsides plus 50% or same as outside plus 100%. I don't put stuff back, and they must clear sills inside.
There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense. The same guy seems to worry about delivery charges from suppliers.

Funny old world innit.

[chris turner]

You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

Hey Tom I'm down your way, il come and do the insides of that very large house. I won't charge the customer a thing!
You however can expect an invoice for a very significant amount 

[chris turner]

I've got some Brit custies that ask for the insides now and again. I charge either same as outsides plus 50% or same as outside plus 100%. I don't put stuff back, and they must clear sills inside.
There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense. The same guy seems to worry about delivery charges from suppliers.

Funny old world innit.

Think whatever you will cozy.
My customers are happy, I'm happy, my business has grown without the need for advertising. 80% of my work is recommended which I truly feel is the best type of work.
I'm now at a stage where i want to expand, hence buying a round in a new area.

Yes I'm the same guy that complained about delivery prices, the guy that doesn't want to be ripped off and does not rip off his customers.
I can only imagine you charge 4times to do insides cozy, maybe that's your business sense, you seem like the type. 

[Tom-01]

You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

Hey Tom I'm down your way, il come and do the insides of that very large house. I won't charge the customer a thing!
You however can expect an invoice for a very significant amount 

Thought you might say that!

You're in Farnborough? How far out do you go? We were in Aldershot this morning, gutter clear on x2 apartment blocks.

In all seriousness could sometimes do with a quick tradder for internals of large houses and offices - especially if I'm on another job or elsewhere. Would have to wear one of my t-shirts though

Where is the work you're buying?

[Richard iSparkle]

You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

sorry mate! the other thread had gone off topic a bit and my question got ignored

[Tom-01]

You locked the other thread mate??

I was just negotiating a free clean from 8weekly there for my outsides and Chris Turner was going to pay me a tenner to clean my inside windows for me!

sorry mate! the other thread had gone off topic a bit and my question got ignored

Looks like this one is going the same way. Good forum fight brewing though

[Richard iSparkle]

There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense.

dead funny!

[Tom-01]

There's some geezer on here that does 'em for free. I can't fart loud enough to give my opinion of such lack of business sense.

dead funny!

I detest the expression 'LOL' but I did actually do that when I read that too.

[C o z y]

Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

[chris turner]

Knaphill. I believe you also offered for it.
I know woking very well, was where I learned my trade doing the 40 odd houses a day, worked for supreme clean, you may know of them?
It's funny how people have reacted to me doing a few free inside cleans. I worked for a couple of 'big' companies before I set up and know exactly how they work. Some of the prices were extortionate for the work we were doing and helped me realise exactly how I could run a fair and honest business whilst still making a comfortable living.
I have £18, 19, £20 houses on my books that have had other window cleaners knock there door and offer to do it for fraction of the price, not one of my customers has left.
It's the 'little' touches that matter.

[C o z y]

Knaphill. I believe you also offered for it.
I know woking very well, was where I learned my trade doing the 40 odd houses a day, worked for supreme clean, you may know of them?
It's funny how people have reacted to me doing a few free inside cleans. I worked for a couple of 'big' companies before I set up and know exactly how they work. Some of the prices were extortionate for the work we were doing and helped me realise exactly how I could run a fair and honest business whilst still making a comfortable living.
I have £18, 19, £20 houses on my books that have had other window cleaners knock there door and offer to do it for fraction of the price, not one of my customers has left.
It's the 'little' touches that matter.

Perfect example. Next comes the "I can't cover all the customers calling for my service etc." Even have customers paying more than my price just to keep me.

When you're in a hole mate. stop digging.

[CleanClear]

It's funny how people have reacted to me doing a few free inside cleans.

People did not react to you doing a few free inside cleans. I think, from what i read, they reacted to you saying...i donlt know how you can justify charging double the exterior price for interiors. Lets get it right.

[SeanK]

Richard I charge double, that's gives me enough extra to move anything from the ledges and so on.

[CleanClear]

for those people who are charging double for insides then.. 

1. do you ask the customers to clear the ledges for you?

2. do you put things back on the shelves afterwards or do you let the customer know you won't be doing this?

3. anything else in your T&Cs?

thanks in advance for your input

Richard

Can i ask you a question Richard..........Do you have customers who require the insides doing or, are you looking to offer this as a service ?

[Tom-01]

Not from me. You can't argue with some person who is willing to work for free. I used to underprice my work when I was a newbie. Didn't value my work at first.
Now my work has worth, and in all my years in this game, I've learned that people only value your service if you value it yourself. So working for free is de-valuing yourself.
People who do that are selling themselves short and lie to themselves by telling everyone that it's a little bonus for their customers or some such dross.

The truth is, if they had enough work, they wouldn't havre time to do free stuff for custies. But you find these are the same people who tell the world about what little problems they have with poor payesr or moaning custies etc. Then they boast about how well it's all going and they're about to buy out the nearest four or five firms in the area and employ an army. All so they can continue to offer free work.

Blah blah blah. The emptiest vessel makes the loudest noise. Bragging and spouting about how good you are can be smelled from 5 miles. Telling everyone how great you are and that you work for free is amusing.

It's only a forum mate, and you can spout all you want. Someone will be impressed, but it won't be me or your bank manager.

HTH.

Cozy, I'm going to get trading standards onto you about your name 'Cozy'...

I do however agree with most of what you said (like you actually care anyway!). I suppose everyone does things their own way. I was chatting to my brother earlier about when I started up a couple of years ago, would take anything and do it at silly prices, compete with other windies prices. It's totally different now. Did a quote yesterday and the guy was questioning price and our schedule and said he's getting two more quotes. I told him we won't be the cheapest because I know the other guys in the area, and we actually get a lot of those customers come to us. I very much agree about putting a high value on what you do as that is what all good businesses do. You try getting a discount for a Apple product in a Apple store. Never happens. Although some bright spark will be along in a minute to prove otherwise.

[Tom-01]

Knaphill. I believe you also offered for it.
I know woking very well, was where I learned my trade doing the 40 odd houses a day, worked for supreme clean, you may know of them?
It's funny how people have reacted to me doing a few free inside cleans. I worked for a couple of 'big' companies before I set up and know exactly how they work. Some of the prices were extortionate for the work we were doing and helped me realise exactly how I could run a fair and honest business whilst still making a comfortable living.
I have £18, 19, £20 houses on my books that have had other window cleaners knock there door and offer to do it for fraction of the price, not one of my customers has left.
It's the 'little' touches that matter.

Ah yes. Didn't offer for it, just wondered about it - how many custies and average prices was all I was looking for. I bought some work last year which has been good so always enquire if any local-ish stuff comes up.