[Tom-01]

Anyone else get this?

I haven't had many but it does annoy me! What do you guys say?

I want to say something like 'If all my customers said that I wouldn't have a business after Christmas'

Thanks
Tom

[Soupy]

I'm happy to miss customers in December.

There isn't enough time to do everyone so self sackers are ideal. Saves me deciding.

[Clever Forum Name]

Anyone would think she owned the house.

[dazmond]

dont get annoyed just move onto your next job.as you said its only the odd customer here and there.nowt you can do about it.

mind you ive not had even one (leave it this time) this month!

ill be "leaving jobs until after xmas" after today though!

[Ian101]

Anyone else get this?

I haven't had many but it does annoy me! What do you guys say?

I want to say something like 'If all my customers said that I wouldn't have a business after Christmas'

Thanks
Tom

Had one the other day ... pensioners .. have to call night before due to locked gate "oh er mmmm were out all day tomorrow so just leave it to after Christmas" ....

Do loads on the same road - they weren't out till after 1pm 

Putting my childish small minded petty head on I thought yer March is after Christmas so that's when they will be getting done ..... that'll teach yer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

then

Sensible head said move on FFS - theyre skint its an expensive time plus wanted to save on my tip 

[Clever Forum Name]

I did have one shocked woman yesterday tho. As i knocked for payment i remember her giving me a "xmas tip" in November. Knocked for payment and she looked at me as if i had ped all over her carpets. I did get a "thank you for all your hard work" haha

[ChumBucket]

I'm happy to miss customers in December.

There isn't enough time to do everyone so self sackers are ideal. Saves me deciding.

My thoughts exactly. Had one yesterday- only too pleased to miss it out to be honest!!

However, it would be annoying if I hadn't the amount of work I have & was relying on all customers.

[Ian101]

she looked at me as if i had ped all over her carpets

  made me smile

[richard groves]

Long standing friendly, well paying and pleasant customers take priority in the last full week before xmas. Late paying messers and pita's will just have to wait til new year. Someone wants to skip this time, no worries, not enough daylight to get round to everybody anyhow and i still have my xmas shopping to do !

[Mike #1]

I have one who for the past 3 years has always ask me to skip till Jan , got their last week she was not in so I cleaned them

Back of the net 

[AuRavelling79]

Having trained my customers I rarely get this anymore. Of course I text nobody to leave their gates open either.

I used to say: "I'm very sorry but I pride myself on a regular and reliable service and so I don't accept doorstep cancellations without very good reason, may I ask what yours is madam?"

Sorted the wheat from the chaff.

Had one in November.

Her "Can you skip December and start again in January?"

Me "Not really I pride myself on a regular service which virtually all of my customers really appreciate ..."

Her "Oh, it's just that we're away for a few days at Xmas."

Me "Oh that's nice are you seeing family?"

Her "Yes I'm going to my sister's in Devon."

Me "Sounds lovely, but I take the view that my utility bills will still go out and so it's the same with my service."

Her "I didn't realise you were so stringent! What if I cancel completely then?"

Me "Well Mrs _________ I would thank you for your business to date and part company."

Her "Well I'll think about it - I'll just get my cheque book and pay you."

(While waiting I think "That's that then!")

She comes back and hands me the cheque in an envelope on which she has written Merry Xmas.

Her: "I've thought about it and I would like you to clean next month and there's something extra in the envelope."

Me: "Thank you very much etc."

She'd put a fiver in with her cheque.

Even I was amazed. 

[wfp master]

I'm happy to miss customers in December.

There isn't enough time to do everyone so self sackers are ideal. Saves me deciding.

+1  save you a bit time.

[david mark]

Had 5 this week leave it till March if all my customers did this I'd have to find another job during the winter months

[slap bash]

If you have customer who cancel in Dec all you need do is when they come back say "the price has gone up in the interim your new price will be the annual  price divide by one less month than the last year E/G 12 x 10 quid =120p.a  pound. New price is 120 devide by 11 =10. 90 round of to 12 quid so you still get the dec fee even if they do use you in December. I did this even if they cancel for 3 winter months. If they don`t  like it f  them drop.

[wfp master]

Had 5 this week leave it till March if all my customers did this I'd have to find another job during the winter months

would not go back. iam sure by march you could replace the 5 easily.

[Walter Mitty]

"Please leave till after Christmas"
"Certainly madam.  Boxing Day OK then?"

or

"Please leave till after Christmas"
"Certainly madam.  Any particular year?"

[LWC]

I have one who for the past 3 years has always ask me to skip till Jan , got their last week she was not in so I cleaned them

Back of the net 

Lol

[KS Cleaning]

Only had the one, " can you just leave them til January " funny thing is she gave me a £10 Christmas tip last year..........although she did wait until March to give it to me

[Johnny B]

I work differently to most of you guys. I have my regulars, with differing frequencies according to their requirements, as well as others who phone me as and when they need me.

At the moment I am snowed under with work, so if I get a regular who asks me to leave them this time, it's doing me a favour by helping me to get round to everyone who wants me this month.

I don't drop any who are 'not todays' unless they do it 3 times in a row, in which case I move them to the 'call me as and when needed' category. If I make some bucks from them during the year, even if it's only occasionally, I'd rather keep them than cut off any chance to earn from them.

John

[Mick Kent]

a customer saying leave it till march is still 9 cleans a year which is still better than 8 weekly cleans at 6 cleans a year and the same as being 6 weekly cleaned. no biggy at all. its the customers choice.
I said to my car valater who cleans my range rover every 3 weeks to leave it untill mid march now as a few days after he has worked his magic its filthy again so im just throwing money away, he was fine with it and said what i say to my customers which is see you again in march.