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Xtremely Clean

  • Posts: 288
new gardiner back pack problem
« on: October 02, 2014, 09:11:14 pm »
Used it for first time today and was ok first 2 houses but then when I switched it off it wouldn't turn off using the flow control with or the on off switch the power is always there and when I plug pole hose in it starts straight away, Gardiners advised me to switch it on and off several times in case switch was was stuck but that didn't work and I need to get back in touch with them to get it sent back so they can look at it, anyone else had this problem or any idea what it could be?

Cheers
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Rob Clarke

Dave Willis

Re: new gardiner back pack problem
« Reply #1 on: October 02, 2014, 10:02:20 pm »
I can't work out what the on/off switch is for on mine  ???

I just turn the silver dial off - can only just feel the click though.
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Xtremely Clean

  • Posts: 288
Re: new gardiner back pack problem
« Reply #2 on: October 02, 2014, 10:32:31 pm »
Think its just if you want pump on full all the time Dave, neither of mine will switch it off I have to take fuse out to cut the power  :(
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Rob Clarke

Plankton

  • Posts: 2441
Re: new gardiner back pack problem
« Reply #3 on: October 02, 2014, 10:42:38 pm »
Has the switch not got three positions 1-0-11 the v2 has position 1 for adjustable flow and position 11 for max flow with the centre 0 being off.
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Xtremely Clean

  • Posts: 288
Re: new gardiner back pack problem
« Reply #4 on: October 03, 2014, 07:52:51 am »
Just 0 and 1 Alan
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Rob Clarke

Alex Gardiner

  • Posts: 7744
Re: new gardiner back pack problem
« Reply #5 on: October 03, 2014, 08:17:20 am »
Quote from: clarkey1 on October 02, 2014, 09:11:14 pm
Used it for first time today and was ok first 2 houses but then when I switched it off it wouldn't turn off using the flow control with or the on off switch the power is always there and when I plug pole hose in it starts straight away, Gardiners advised me to switch it on and off several times in case switch was was stuck but that didn't work and I need to get back in touch with them to get it sent back so they can look at it, anyone else had this problem or any idea what it could be?

Cheers

Give the girls a ring this morning and they can arrange a courier collection of it for sorting out. Sounds like the main switch has stuck in the on position - does turning the speed dial not affect the speed of the pump at all? If it doesn't then it will be the on/off switch that is faulty.

We can arrange to get this collected from you to sort out or alternatively we could send you a replacement On/Off switch to fit if you do not want to be without it. Let the girls know which you would prefer and we can arrange it for you.
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Alex Gardiner

  • Posts: 7744
Re: new gardiner back pack problem
« Reply #6 on: October 03, 2014, 08:18:03 am »
Quote from: Dave Willis on October 02, 2014, 10:02:20 pm
I can't work out what the on/off switch is for on mine  ???

I just turn the silver dial off - can only just feel the click though.

ON/Off switch is either full speed on or off. The dial is for using the pump at incremental speeds below full speed.
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Xtremely Clean

  • Posts: 288
Re: new gardiner back pack problem
« Reply #7 on: October 03, 2014, 11:53:26 am »
The dial doesn't affect the speed Alex, I'll give the girls a ring and get the switch cheers
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Rob Clarke
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