Ross, Unger also offer a 100% satisfaction guarantee which is a lot more than most, and your commenting on something you don't have. That's a little unfair don't you think?
Stephen, I was stating facts which cannot be unfair. Why don't you answer the points I raised or are we to blindly buy just simply based on a 100% satisfaction guarantee?
What type of person buys something without thinking about what they are purchasing?
Also, if someone buys a DI container for the first time and buys an Unger one, of course they'll be pleased with it. It's well thought out and will be the only experience of a DI that they have and that is the market it's aimed at.
It'll only be months or maybe years later having spent a fortune on 6ltr socks full of resin that maybe they'll realise there is a much cheaper way to achieve the same and what value will the satisfaction guarantee be worth then?
On the basis of not commenting on something I don't have, how is any choice of which model, type, etc, is best to buy made? Regardless of guarantee, the choice obviously is not made after purchasing, it's made before hand. The guarantee is just one more selling point for the company.
So you are saying I should go out and buy something to do the same thing as something I already have that costs more to use based on a satisfaction guarantee?