1. Mrs D. - Never turned me away in 15 years, comes out with rubber gloves on and tells me she's cleaning out the fishpond, there's mud everywhere and she doesn't want them done this time please.
2. Mrs C. - I want my gutters and soffits cleaning and sucked out and conny roof done. I tell Dan the Man the job is his - he must quote it; I won't help him but will take £25 for "costs" - he quotes and gets the job at £150! (3 bed semi) books it in for 3 weeks and she says "you might as well leave it today if it's all being done then!"
3. Mr T. Old boy - losing it. "You were here on the 15th of June, that's only a bit over 3 weeks - I don't want them doing til next week. He shows me his calendar marked "windows 15th June" I explain that the 15th June was a Sunday

and that I cleaned them on the 12th June (showed him "George" to prove it.)
He says he wants them doing every 6 weeks/ I don't do six weeks, you can go 8 weeks. Ok he says. But it'll be £12 not £10 I say. Why? Because there will be twice as much dirt on them. Oh I don't know he says. Take it or leave it Mr T, I've got a lot of work to get through. OK he says.
In true CIU fashion of course I got an extra bit of commercial which I did on the spot as my existing customer had taken over the adjoining unit, which compensated for my losses.
And of course DtM is happy because he'll get £125 for about 5 hours work 3 weeks on Friday.
I'm too soft!
