Hi Wayne, I also took on a window cleaners round who was semi retiring. He was all traditional and had been doing most of them before I even started
in this game which was 30+ years ago.
What I did was go round with him to all his customers, and there was a lot, and introduced myself and my guys to them which was a good ice breaker.
At the same time I explained the wfp method we were going to use quite briefly and took it from there.
Now on 3rd clean and not a single customer has bailed out, which is great and saves all that negative thoughts about worrying if you change over what
they will think or do.
If you want it all wfp just go for it, I know we all get the odd window / house that don't agree with pure but on the whole if your up front and true then
jobs a gooden.
Steve