[gavinb]

Has anyone else had trouble with gardiners back packs ?
This is my 2nd one since probably march .

Today its just packed up again ?
Battery fully charged half way through a job and just stopped working ?

Already sent one back a couple of months back and now this one packed up .

[duncan h]

Sounds like bad battery or not charging

[richard groves]

Not had that problem with my gardiners one, but my old wcw one was like that from new. It was simply just one of the wire connections had slipped off. Its quite easy to take apart and rectify the problem.

[gavinb]

Took it apart tonight all connections are intact 

[richard groves]

Took it apart tonight all connections are intact 

Oh dear, have you also checked no wires are damaged ? failing that I do not really know what to suggest, looks like you've just been unlucky TWICE 

[jk999]

Pumps dont last that long

[ben M]

check the fuse

[gavinb]

Checked the fuse and all connections and all intact and fine .
Its just not working lol .

[richard groves]

Checked the fuse and all connections and all intact and fine .
Its just not working lol .

does anything at all happen when you switch it on ? e.g. the led battery level lights light up ? if they do  I would suspect a knackered pump or pressure switch, if they dont then I would suspect battery.
Send it back 

[duncan h]

put volt meter on battery and when its charging, to see whats happening

[keyser soze]

ive had the same problem. i need to speak to gardiners because ive only had it a few months. ive checked the batt and  all connections . i think its either the switch or pump...

[dazmond]

my gardiners backpack is working fine.only had it for a month though.only charged it once!it gets used about twice a week at present.

[Jonny 87]

my gardiners backpack is working fine.only had it for a month though.only charged it once!it gets used about twice a week at present.

Best to stick it on charge every two weeks daz. Every week ideally if your not a heavy user.bit keeps the battery in decent condition.

[Stephen Fox]

Has anyone else had trouble with gardiners back packs ?
This is my 2nd one since probably march .

Today its just packed up again ?
Battery fully charged half way through a job and just stopped working ?

Already sent one back a couple of months back and now this one packed up .

Is the pump running at all? Or is it simply dead when you switch it on?

[gavinb]

Battery is fully charged !
Led lights light up to say its fully charged but its as if the pump has died nothing at all coming from it .
I use it daily on stand alone houses saves pulling the reel out and charge it when it starts to bleep when the battery is running low .

[richard groves]

Battery is fully charged !
Led lights light up to say its fully charged but its as if the pump has died nothing at all coming from it .
I use it daily on stand alone houses saves pulling the reel out and charge it when it starts to bleep when the battery is running low .

would suggest to me then that it is a pump problem, have not had my gardiners backpack apart but presume it to have a pressure switch.
Process of ilimination would be to bypass the pressure switch and see if the pump works. It must be under warranty though ? may void it if you started to tinker with it, annoying as it is I'd send it back.

[gavinb]

Last one that broke alex said it was fine to take apart as it wouldnt effect warranty etc . Just annoyed at being without it while it goes back so i thought id see if anyone else has had the same problems as me before im without it .

[jk999]

disconect pump, wire wire straight to  a battery if it doesnt work theres your problem

[Alex Gardiner]

Sounds like a connection has failed somewhere on the unit.

A quick way of checking the battery and the pump is to connect the pump plug directly into the battery plug. Worth trying to eliminate the two main components first.

It is also worth pushing the two wires on the each end if the fuse holder together in case of a poor connection inside the fuse holder.

Of course you can contact our Customer Service team on the usual number for further assistance.

[gavinb]

Ok cheers alex .