[Frankybadboy]

thanks becci for the email.

[russ_clark]

Becci

Of course we did , but we were talking to the receptionist who was not the decision maker .
The job was not appropriate - fact .i Understand your input but for us the leads were poor.
That is our opinion of the results from the leads you provided us.

[rosskesava]

Becci

Of course we did , but we were talking to the receptionist who was not the decision maker .
The job was not appropriate - fact .i Understand your input but for us the leads were poor.
That is our opinion of the results from the leads you provided us.

I'm sorry but I don't get it. You only got to talk to the receptionist on every lead or just one?

I've used telesales companies in the past and you'll always get one or two naff leads and that is par for the course but it's the ones that aren't naff that matter and then it's up to you to make the best of them.

Even if you only get to speak to the receptionist from the lead, it's still up to you to give it a go and take the lead further. Sometimes it can be the receptionist who has a big influence because she can filter the calls that the main person gets.

All the telesales company get you is a lead, and nothing else. They don't provide an almost certain bash at giving a quote.

[cleartech Window Cleaners]

Russ_clark you say the lead wasn't appropriate? So do you expect Becci and her team to sit and talk about what windows need cleaning? Or how often they want it doing? They get the leads, that's it! You do the rest. Imagine how the phone call would go. They introduce your business and then ask if they can speak to the decision maker or at least book an appointment with them. Have you ever thought it could be that the person Becci speaks to changes there mind during the course of the week. She can't control what happens at the end of your meeting with that person. It looks like you've written it off as not being for you after 4 hours. I had Becci call for three days. I've spent peanuts in comparison to what I've gained. I don't think you can base such a strong opinion and say its not for you after such a short time.

[russ_clark]

 clear tech this is a forum which enables people to put their personal views across.
I do not enter into arguments on forums.
My view is that this particular job was inappropriate and yes I would have expected
a couple of questions to clarify the window cleaning requirements.
This has been discussed with Becci and points noted on both sides.
We did try it a couple of times at least so maybe that was not enough.
That said it did not work for us at that time.
So the relevance of my post was to say that it does not always work.
I am fully aware that for some it has worked which is one of the reasons I gave it a go
Russ