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cleartech Window Cleaners

  • Posts: 110
Leading call - Becci swan and her team
« on: May 23, 2014, 08:36:37 pm »
I booked Becci and her team in to do a couple of days calling for me a few weeks ago. I was a bit sceptical as to whether the approach would work, but up to press I have taken on nearly 2k a month more from the leads generated. And I still have many leads to follow up in future. I am so impressed with the service that Becci and her team offer. She has been friendly, polite and honest. And I have had nothing but compliments from the customers I've signed up saying they aren't to pushy and are really nice people. I think this is a must for anyone wanting to grow their business.
Just thought I'd share my experience as I imagine that feedback from customers isn't always forthcoming in this line of work.

AuRavelling79

  • Posts: 26903
Re: Leading call - Becci swan and her team
« Reply #1 on: May 23, 2014, 08:49:38 pm »
Every post on here about Becci Swan is nothing but praise. I think Alex Gardiner needs to look to his laurels!

 ;D ;D ;D
It's a game of three halves!

cleartech Window Cleaners

  • Posts: 110
Re: Leading call - Becci swan and her team
« Reply #2 on: May 23, 2014, 08:54:05 pm »
Can't praise her enough. She's very accommodating and sets a good impression on behalf of your business.

S.W. Window Cleaning

  • Posts: 305
Re: Leading call - Becci swan and her team
« Reply #3 on: May 23, 2014, 09:35:46 pm »
Is this for commercial or residential customers?  How much would she charge for 2 days if you don't mind me asking.

Thanks,
Steve

cleartech Window Cleaners

  • Posts: 110
Re: Leading call - Becci swan and her team
« Reply #4 on: May 23, 2014, 09:55:36 pm »
It's all commercial customers. If you give Becci a call she'll be able to let you know what she charges or drop her an email and ask. Would rather she tells you her prices. But in my opinion it's been more than worth it. I imagine you'd pay a lot more to buy the level of commercial she has got for me.

J.D

  • Posts: 636
Re: Leading call - Becci swan and her team
« Reply #5 on: May 23, 2014, 10:19:01 pm »
She sounds like she's a bit if a Wonder Woman . Fair play ...

Becci Swan

  • Posts: 94
Re: Leading call - Becci swan and her team
« Reply #6 on: May 24, 2014, 12:01:19 pm »
Is this for commercial or residential customers?  How much would she charge for 2 days if you don't mind me asking.

Thanks,
Steve

Jonathan - thank you for your glowing feedback - it is great working with you!  :)

Steve - I'm not able to post the prices and details of my services on here as they will be removed - however please drop me an email and I'll happy to help!
Looking for new commercial or residential customers?
Contact me at becciswan8@gmail.com for targeted marketing campaign services for UK businesses

C o z y

  • Posts: 7775
Re: Leading call - Becci swan and her team
« Reply #7 on: May 24, 2014, 12:25:44 pm »
e-mail sent Becci
No still don't understand, I must be thick

russ_clark

  • Posts: 923
Re: Leading call - Becci swan and her team
« Reply #8 on: May 24, 2014, 04:29:49 pm »
We tried and the results were not good at all.
All you people raving about it should know it does not always work.
It is a numbers game we tried a couple of times and for us it did not work.
Russ

cleartech Window Cleaners

  • Posts: 110
Re: Leading call - Becci swan and her team
« Reply #9 on: May 24, 2014, 05:14:10 pm »
When you say not good at all what kind of numbers are we talking about?

Mick Kent

  • Posts: 1380
Re: Leading call - Becci swan and her team
« Reply #10 on: May 24, 2014, 05:18:47 pm »
Becci does half the job, if the company you are quoting for like your price and like you so you get the job then happy days, if the company doesnt like you or your quote then it will be a no no!.
If becci gets you the leads then its a job well done on her half.

russ_clark

  • Posts: 923
Re: Leading call - Becci swan and her team
« Reply #11 on: May 24, 2014, 05:27:54 pm »
We are not putting her down .It is horses for courses.
It does not work for all.
The leads we got were not great .
One example was for a large Health Centre which was a large 3 storey building.
All seemed fine until we arrived , and the job was for 2 windows either side of the communial entrance door.
All I am saying is it did not work for us.

cleartech Window Cleaners

  • Posts: 110
Re: Leading call - Becci swan and her team
« Reply #12 on: May 24, 2014, 05:28:16 pm »
That's why I'm wondering how many leads he got. I managed to convert most into jobs. If you can't do that then it's probably not for you. Becci leads you to people but you have to do the convincing of potential customers.

SB Cleaning

  • Posts: 4337
Re: Leading call - Becci swan and her team
« Reply #13 on: May 24, 2014, 07:43:35 pm »
We are not putting her down .It is horses for courses.
It does not work for all.
The leads we got were not great .
One example was for a large Health Centre which was a large 3 storey building.
All seemed fine until we arrived , and the job was for 2 windows either side of the communial entrance door.
All I am saying is it did not work for us.
Didn't work for me either. ..becci did get me several leads but most already had a cleaner who was doing the jobs for next to nothing :(

Frankybadboy

  • Posts: 9026
Re: Leading call - Becci swan and her team
« Reply #14 on: May 24, 2014, 07:49:38 pm »

Becci Swan

  • Posts: 94
Re: Leading call - Becci swan and her team
« Reply #15 on: May 24, 2014, 08:42:27 pm »
We are not putting her down .It is horses for courses.
It does not work for all.
The leads we got were not great .
One example was for a large Health Centre which was a large 3 storey building.
All seemed fine until we arrived , and the job was for 2 windows either side of the communial entrance door.
All I am saying is it did not work for us.
Didn't work for me either. ..becci did get me several leads but most already had a cleaner who was doing the jobs for next to nothing :(

Russ - I'm sorry to point this out - but you were at a large health centre, talking to the decision maker - did you not ask to quote for the whole building rather than just the communal entrance area?

SB - we got you 7 appointments in a 4 hour session which is one of our best conversions - as Jonathan said our job is to get you infront of these people - if you are not the cheapest then you more than likely provide a higher quality service, you then need to sell this quality at the appointment to give them a reason to pay more. Granted this doesn't always work, but if you come across well and build a rapport this can go a long way towards winning the work.
Looking for new commercial or residential customers?
Contact me at becciswan8@gmail.com for targeted marketing campaign services for UK businesses

cleartech Window Cleaners

  • Posts: 110
Re: Leading call - Becci swan and her team
« Reply #16 on: May 24, 2014, 08:53:39 pm »
From my experience I can fully understand people like Becci getting exasperated by the feedback she sometimes gets.
I had a fully detailed list of customers sent over to me and can say that aside from the confirmed appointments there was also a list of maybes  who wanted info sending.from this lead that Becci got me and the following up I did I have just signed a contract for £1500 a month of nursing homes.
Once Becci gets the info you have got to put in as much legwork as you can with the info you get. It's no guarantee but if you have all the info at your disposal you need to make it work for you. Becci can't control the results after you have met the client. It's our job as business owners to present ourselves well enough to get the work. And if it doesn't work for you then maybe it's a case of adjusting and trying different techniques on meeting the client.

SB Cleaning

  • Posts: 4337
Re: Leading call - Becci swan and her team
« Reply #17 on: May 24, 2014, 09:26:27 pm »
Just as an example I went to quote a nursing home it was massive easily half a days work for 2 blokes I asked what the present cleaner was doing it for and the manager said £80 :o I nearly fell on the floor ;D im not blaming Becci in any way but its just not for me.

8weekly

Re: Leading call - Becci swan and her team
« Reply #18 on: May 24, 2014, 09:30:04 pm »
I think the risk you take in starting positive threads about a service is that there will always be someone with a bad experience.

cleartech Window Cleaners

  • Posts: 110
Re: Leading call - Becci swan and her team
« Reply #19 on: May 24, 2014, 09:44:47 pm »
The one thing I will say is that there is far too many window cleaners doing work on the cheap. I've been to a few that have been way underpriced, but I've been to a fair share that I've quoted for and beaten easily, you'll win some and lose some.