[Ian101]

Messer 1 ... £15 bimonthly ... cleaning away and out they come to pay me "I want you to come every 3 months from now on" ... sorry don't do 3 monthly Mrs Jones .... "whys that then" cos its not worth it to me ..... "but were trying to save money and cut costs" she went on to say ... sorry not worth my while ... "ok I will have to cancel you then" she says as they step into their new £40000 land rover discovery and drive away ............... yup could have offered it at a higher price but really cant be bothered with 4 cleans a year on any house under £90.

Messer 2 .... she cancelled me 9 months ago as she had sold house and was moving with a promise to call me with new address when she was in new place ... every time I drove past her house to clean others her car was still on drive .... phone message this morning "Hi ... this is Mrs Rightmove here Im moving tomorrow can you come and clean my windows today please before 3 this afternoon (time on message was 11.30 ish)  

Messer 3 .... working on an estate yesterday which is well sown up by me and a few other lads ,,, very tricky if not impossible to get new work on so quite surprised when a couple stop me and say can you give us a quote for 72 Letsbe Avenue .... they were on way out to work so said I would pop quote thru letter box ... large 4 / 5 bed house windows were FILTHY MINGING and not cleaned for about 2 years ... quoted £20 a month with £40 on first clean ... phone call that night yup fantastic when can you do them ... booked in for tomorrow .... text 10 mins ago "wife says your too expensive and unless I can drop price they will be forced to shop around   .... my reply was " thanks for the opportunity .. Ive been beaten on price a few times but never on quality or reliability ... best wishes Ian"


Some times glad when day is over .... thank fook theres plenty of decent customers out there

[bobplum]

you must have about 4 customers left

[Ian101]

you must have about 4 customers left

too many now im on my own .............. some price rises and culling I thinks

[Spruce]

More and more of our middle class customers are being pushed into the 40% tax bracket by Fiscal Drag. Osborne says it will make the middle classes work harder, and improved productivity will benefit the country.

He didn't mention that the hard pressed middle classes, already suffering from the withdrawl of child allowances and increasing living costs, will try to balance the family budget by cutting or reducing non essential costs.

[Spruce]

Ian

I like this reply - " thanks for the opportunity .. Ive been beaten on price a few times but never on quality or reliability ... best wishes Ian"

 

[PoleKing]

Great reply...

[Ian101]

Took the best wishes from Dazmond

[capn sparkle]

Quality reply Ian (pinching that to add to my list)

[roundbuilder]

On your own??
What happened to dan the man??

[deeege]

Took the best wishes from Dazmond

Should have added 10 smileys too!! 

Why you back on your own now Ian? Did the helper / canvasser not work out?

[Crystal-clear]

In Every customer is a potential messer waiting to come out!
 

[colin bird]

In Every customer is a potential messer waiting to come out!
 

.  +1.

[ben M]

Ian

I like this reply - " thanks for the opportunity .. Ive been beaten on price a few times but never on quality or reliability ... best wishes Ian"

 

+1

[CLEANCARE WC]

Quality reply Ian (pinching that to add to my list)

X2 Stored and logged

[robertphil]

sounds like some of them were pro messers .

[Ian101]

On your own??
What happened to dan the man??

He left last week 

[Ian101]

Took the best wishes from Dazmond

Should have added 10 smileys too!!  

Why you back on your own now Ian? Did the helper / canvasser not work out?

He left to go work for his dad who works for my mate who runs a 3 van operation ... in fairness he is earning more now than I could pay at this stage and with a young baby to pay for wasn't fair for me to stop him (not that I could of course)

Which now leaves me with a jam packed round for just me so the odd messer is water off a ducks back.

Question is do I still want to grow massive ?
Keep it as it is and have a chocca 1 man round with no real hassles ?
Go employ someone else with all the grief that brings with advertising, interviewing, training, more training, sacking them / them jacking in and starting all over again ?

questions questions questions

 

[Ian101]

sounds like some of them were pro messers .

yup ... just unusual to get 3 in same day - normally 1 every 3 months thankfully

[robertphil]

post up about any new worker as its an intrestin side of ur biz .        my latest has no front teeth

[8weekly]

post up about any new worker as its an intrestin side of ur biz .        my latest has no front teeth

He must have really annoyed you.