Arthur
There are low cost providers of services everywhere and every business, it's a subject that's raised on here as often as t/m's v portables.
If this is where you choose to trade............you will sell your services to a price, rather than sell quality and value.
Why would I use your service
Are you cheap, or do you offer more than the others in terms of quality, reliability, green products, emergency call out, additional services..............in other words, a more comprehensive service, with added value.
Would YOU purchase your service, rather than any other.
Building a business...............
It's exactly the same as building a house...........you need a strong foundation, on which to build. This could be the owner, provided they have the skills, the drive, the energy, or they might lack these qualities and just have vision, but the ability to sell their concept to potential clients, as the package the client needs or wants.
You then require the bricks and timbers, etc, this would be the equipment, chemicals, vehicles, personnel, marketing plan, etc.
To hold this all together requires strong bonding materials, sand and cement, of the correct consistency to withstand natures forces.
Or management..............
To build a business requires focus, singlemindedness and determination..........you have to work at marketing and management, it doesn't just happen.
So, '' building the business '' is, continuing with the market research you did before embarking on your chosen venture.............seeking out additional markets for your services or products.............specialising ,where other providers all do the same ..........
considering additional services which would be compatible with your existing business, but most definitely not doing work, which prevents you from developing, expanding, increasing, your business.........
hope this qualifies my comments
rob m