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mufcglen

  • Posts: 1507
do custies think we're stupid!
« on: March 06, 2014, 03:05:27 pm »
had a monster farm house to clean before christmas and it hadnt been done in a long time judging by the usual spiders eggs buggs etc.
contacted her a month later to be told her regular windie was back which sh never mentioned before so i just left it as i dont steal anyones work, i didnt believe her anyway!
today shes txt me asking if i can go round cleaning her windows as a one off as her windie has broke his foot lol, personally i dont think she has a window cleaner whatsoever but ive text her back saying i can fit her in after ive done my regulars and its now double the price for one off's and suprise suprise shes not got back!
im quite lucky that this is the only meser i got at the moment but as im still building my round i presume i'll gt more of these fools!

SeanK

Re: do custies think we're stupid!
« Reply #1 on: March 06, 2014, 05:02:14 pm »
Yes there will be plenty more like that but at least you got paid.
Its all part of the journey so don't let it get you down we have all been there.

C o z y

  • Posts: 7775
Re: do custies think we're stupid!
« Reply #2 on: March 06, 2014, 05:04:38 pm »
Yes, some think we're stupid. In some cases, they're right too.
No still don't understand, I must be thick

Pro-Poler

  • Posts: 216
Re: do custies think we're stupid!
« Reply #3 on: March 06, 2014, 05:09:36 pm »
Of course they think we are stupid, we are window cleaners.

Herve garrot

Re: do custies think we're stupid!
« Reply #4 on: March 06, 2014, 05:42:39 pm »
exactly!it's not rocket science to clean window. Is it?

Herve garrot

Re: do custies think we're stupid!
« Reply #5 on: March 06, 2014, 05:44:05 pm »
some customers must think we live on the street lol

Pro-Poler

  • Posts: 216
Re: do custies think we're stupid!
« Reply #6 on: March 06, 2014, 05:45:20 pm »
No it's not rocket science, but it may as well be, deionization, reverse osmosis, and all the other bollox I didn't understand when the ladders were put away.

dannymack

  • Posts: 1624
Re: do custies think we're stupid!
« Reply #7 on: March 06, 2014, 05:48:24 pm »
I'd of told her where to go tbh
Cheek of some
People. 😮😏😃👍🇬🇧🇬🇧🇬🇧

G Griffin

  • Posts: 40745
Re: do custies think we're stupid!
« Reply #8 on: March 06, 2014, 05:49:22 pm »
I'm not stupid enough to work on a monster farm. It sounds very scary.
I bet one of the monsters got free and broke the other window cleaner's foot.
Give it a miss.
⭐⭐⭐⭐⭐⭐

Bay View WCS

  • Posts: 297
Re: do custies think we're stupid!
« Reply #9 on: March 06, 2014, 06:46:18 pm »
I'm not stupid enough to work on a monster farm. It sounds very scary.
I bet one of the monsters got free and broke the other window cleaner's foot.
Give it a miss.

 ;D ;D ;D ;D ;D ;D ;D Now that's funny - can't stop laughing at that comment


*Hector*

  • Posts: 9270
Re: do custies think we're stupid!
« Reply #10 on: March 06, 2014, 07:24:13 pm »
Now you have gone and done it....  ::)roll ::)roll ::)roll

We had just about convinced Griff to stop trying the jokes as he is just not funny.....

Now you have gone and told him that he is...,.,.

you have set us back years.....


thanks mate..  ;D ;D ;D
Everyday this forum slips further from God.  :'(

G Griffin

  • Posts: 40745
Re: do custies think we're stupid!
« Reply #11 on: March 06, 2014, 07:31:43 pm »
Now you have gone and done it....  ::)roll ::)roll ::)roll

We had just about convinced Griff to stop trying the jokes as he is just not funny.....

Now you have gone and told him that he is...,.,.

you have set us back years.....


thanks mate..  ;D ;D ;D

You're right, H. Prepare yourselves and have the coat comments ready  ;D.

Cheers, Bay View  :).
⭐⭐⭐⭐⭐⭐

*Hector*

  • Posts: 9270
Re: do custies think we're stupid!
« Reply #12 on: March 06, 2014, 07:36:02 pm »
mods can you please ban Bay view for inciting cruelty to the rest of the forum??

He has gone and set Griff off again....  :o :o

 ;D
Everyday this forum slips further from God.  :'(

C o z y

  • Posts: 7775
Re: do custies think we're stupid!
« Reply #13 on: March 06, 2014, 07:37:11 pm »
NO!! When in doubt, ban Hector!!  ;D
No still don't understand, I must be thick

colin bird

  • Posts: 1245
Re: do custies think we're stupid!
« Reply #14 on: March 06, 2014, 07:56:57 pm »
had a monster farm house to clean before christmas and it hadnt been done in a long time judging by the usual spiders eggs buggs etc.
contacted her a month later to be told her regular windie was back which sh never mentioned before so i just left it as i dont steal anyones work, i didnt believe her anyway!
today shes txt me asking if i can go round cleaning her windows as a one off as her windie has broke his foot lol, personally i dont think she has a window cleaner whatsoever but ive text her back saying i can fit her in after ive done my regulars and its now double the price for one off's and suprise suprise shes not got back!
im quite lucky that this is the only meser i got at the moment but as im still building my round i presume i'll gt more of these fools!
good for you mate,loads of guys on here will tell you that's the way forwArd and the way to build a good round,I must admit I have a few wxxxxxrs that I'm going to dump

Richard S

  • Posts: 61
Re: do custies think we're stupid!
« Reply #15 on: March 06, 2014, 08:14:07 pm »
It takes me back to a cheeky customer I had once who booked an appointment call!
I turned up after giving a price of £45 to do a clean of windows in and out. 35 miles round trip may I add.
I asked several  questions before arriving in regards to structure and condition of the windows.

Well I must be stupid for going as I turned up to the ex legal secretaries home to find a downtrodden farmhouse with moss holding the pains of glass in 3 windows. Anyway I explained I could clean all but 3 windows due to safety.
Her attitude was do them all or not at all.
Now I replied I must insure the safety of my employees and it would be far to dangerous to clean those windows.
I explained I would need the payment for attending and she told me she would not pay.

I spread the word to other window cleaners about her and I know she hasn't got a window cleaner as she called one of my other numbers 6 months later. I laughed at her.
Bless her

Tom White

Re: do custies think we're stupid!
« Reply #16 on: March 06, 2014, 08:42:57 pm »
I quoted for a big job not so long ago and squared all the terms and conditions away and planned a date for the first clean.

When we tipped up the lady owner sent one of her staff to try changing the job spec to more in her favour.  I asked if I could speak to the lady owner, the member of staff got funny, so we got in our van and drove off.

Some folk are just not all there.

Bay View WCS

  • Posts: 297
Re: do custies think we're stupid!
« Reply #17 on: March 06, 2014, 09:16:10 pm »
mods can you please ban Bay view for inciting cruelty to the rest of the forum??

He has gone and set Griff off again....  :o :o

 ;D

I'll get me coat  ;D

PoleKing

  • Posts: 8974
Re: do custies think we're stupid!
« Reply #18 on: March 06, 2014, 09:55:21 pm »
For the above reasons, this is why this year I've been saying to every new customer, first clean, EOT or one off 'we do require full payment in cleared funds before clean commencement'
All but 1 so far has been fine with it.
The 1 that wasn't? Suspected messer anyway.
Works a treat.
Last new job was yesterday. £20 paid in cash, said I'd be there on Monday.
He was fine with it.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Mike #1

  • Posts: 4668
Re: do custies think we're stupid!
« Reply #19 on: March 07, 2014, 06:03:59 am »
YES i got stung this week new custy asked me to clean her windows and could i call every 4 weeks yes i said asked plenty of questions to make sure she was not going to be a messer .

Anyway they were really dirty frames probs took me twice as long she comes out and pays and after a quick chat i said see you in 4wks ,

 NO i only want them doing every 3-4 months WHAT i say you i agreed to a 4 week schedule so basically you have deceived me i say if you had been honest i can tell you i would have charged you lot more .

I will give you a call next time i want them done she says So i just walk off .

I dont always charge extra for first cleans but i am seriously considering an extra charge for every 1st clean . Mike